The Real Dill is a small creative craft pickle and Blood Mary mix producer. While my title remained the same during my tenure, the scope of my position and responsibilities increased drastically as the company grew. - Responsible for driving over 90% of company revenue through B2B wholesale sales- Increased the number of directly serviced accounts by 130% and the number of states by 53% through word of mouth referrals and lead conversion- Managed nine distributors who gained new accounts, preserved existing accounts and built relationship with reps- Oversaw inventory of finished goods and minimized supply chain issue disruptions- Actively maintained positive B2B relationships through personal and intentional check ins- Implemented new inventory and invoicing system. Maintained accurate levels of finished goods in inventory system.- Communicated with internal teams to schedule outgoing deliveries and shipments- Collaborated with management and production teams to plan productions based on current and upcoming order levels- Oversaw internal environmental leadership, sustainability programs and initiatives- Maintained state and city level environmental sustainability certifications

- Worked with 1,200+ online publishers to provide digital advertisements to drive traffic to, monitor for fraudulent activities and promote ethical behavior- Supported and participated in strategic planning, revenue forecasting and revenue growth of assigned accounts. Worked collaboratively with internal teams to ensure a superior client experience.- Responsible for overseeing the day-to-day management of assigned accounts including: campaign development and analysis, revenue reporting, conducting client meetings and calls as necessary, budget review and analysis

- Managed a portfolio of the highest revenue generating online advertising campaigns- Uncovered opportunities to optimize online offers through interdepartmental strategy, offer set up and increasing margins- Mentored and advised Level 1, 2 and Senior Client Service Coordinators- Trained team members on policy changes and new processes- Identified inefficiencies and weaknesses within the department and create new processes to correct inefficiencies- Integrated new technology and industry trends into day to day tasks, including creating client facing weekly reports and developing publisher newsletters- Collaborated cross functionally as the Client Services liaison- Lead on special projects including establishing scope, project management, quality assurance and delegation

- Managed a portfolio of active online advertising campaigns- Executed campaign production, provides communication to Client Services Team on client approvals and status- Acted as client’s technical liaison to ensure that each campaign is produced efficiently and to customer specification- Provided troubleshooting support for technical issues associated with campaigns, internal and external- Understood current market and online industry trends and executed tactical changes to client campaigns- Accurately maintained and improved account information in internal systems- Generated client campaign reporting- Proactively and creatively identified and solved client problems- Collaborated with cross functional team members to ensure a superior client experience

- Designed and implemented 8 Weeks to Wellness program, consisting of: exercise, regular chiropractic adjustments and food education- Coached clients and foster accountability of 8 Weeks to Wellness program standards- Educated clients on importance of fitness, nutrition and chiropractic care- Attended networking and marketing events to grow client base- Conducted individual, small group and bootcamp style training sessions

- Created individualized fitness plans for clients completing physical therapy- Gained experience working clients who are injured or concerned about re-injury- Collaborated with Physical Therapists to create exercise plan to complement physical therapy