Dawn Wright Email & Phone Number

Oshawa

Provided circulation services using Workflows (SirsiDynix Symphony) integrated library system. Services included accepting fines, processing interlibrary loans, and charging/discharging borrowed items.Entrusted with opening and closing the libraryCompiled usage statistics for reportsEdited and revised the Library Procedures Manual for professional language and brevityProvided basic IT assistance (printing, Wi-Fi connectivity on various devices, course… Show more Provided circulation services using Workflows (SirsiDynix Symphony) integrated library system. Services included accepting fines, processing interlibrary loans, and charging/discharging borrowed items.Entrusted with opening and closing the libraryCompiled usage statistics for reportsEdited and revised the Library Procedures Manual for professional language and brevityProvided basic IT assistance (printing, Wi-Fi connectivity on various devices, course registration)Created eye-catching book displays within the library and in the main corridor of the campusFamiliarized new students and faculty with the Trent Library website and advises on appropriate research strategiesUpdated and made available in-demand guides for APA, MLA, and Chicago citation styles Show less

Richmond Hill, On

Provided reference and readers’ advisory services in Children’s and Adult ServicesUsed Workflows to retrieve and modify membership and collection informationPlanned and implemented summer reading programsResponsible for processing and cataloguing archival materialsAssisted with collection development, maintenance, and acquisitions Processed interlibrary loansInstructed patrons in the use of mobile technologies and digital book… Show more Provided reference and readers’ advisory services in Children’s and Adult ServicesUsed Workflows to retrieve and modify membership and collection informationPlanned and implemented summer reading programsResponsible for processing and cataloguing archival materialsAssisted with collection development, maintenance, and acquisitions Processed interlibrary loansInstructed patrons in the use of mobile technologies and digital book applicationsResponded to online inquiries via Ask a Librarian Linked patrons to community resources Show less

Cobourg, On

Entrusted with processing and cataloguing confidential and corporate recordsFunctional knowledge of The Ontario Municipal Records Management System (TOMRMS) and the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)Used LabelsAnywhere software to create and print labels according to TOMRMS classification standardsProcessed and catalogued material for county archivesPerformed legal research pertaining to Northumberland County using… Show more Entrusted with processing and cataloguing confidential and corporate recordsFunctional knowledge of The Ontario Municipal Records Management System (TOMRMS) and the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)Used LabelsAnywhere software to create and print labels according to TOMRMS classification standardsProcessed and catalogued material for county archivesPerformed legal research pertaining to Northumberland County using CivicWebRecorded minutes for Inter-Municipal Records Management meetingTracked patron traffic and usage statistics for archivesUsed CemSearch for genealogy researchEnsured security of restricted vital statisticsAssisted with archives emergency responseReference InterviewsData Entry Show less

Oshawa, On

Worked closely with survivors of acquired brain injuries in their homesEncouraged community involvement of clients to reduce isolationProvided support and assistance to clients with their everyday tasksCollaborated with co-workers and supervisors to meet the needs expressed by clientsSupported clients experiencing mental health crisesMonitored and responded to clients who experienced seizuresProvided support and advocacy for clients during… Show more Worked closely with survivors of acquired brain injuries in their homesEncouraged community involvement of clients to reduce isolationProvided support and assistance to clients with their everyday tasksCollaborated with co-workers and supervisors to meet the needs expressed by clientsSupported clients experiencing mental health crisesMonitored and responded to clients who experienced seizuresProvided support and advocacy for clients during health-related appointmentsAssisted with client adherence to medication schedulesMaintained client-support confidentialityProvided transportation for clients as neededMaintained detailed and accurate records for staff information and communicationAssisted with day services to ensure programs ran effectively, i.e., engaged participants in activities, program set-up and facilitationOccasional coverage of reception desk Show less

Ajax, Ontario

Used catalogue to find and order items for customersConducted readers’ advisory on a regular basisRegistered and renewed customer membershipsTrusted with counting and balancing safeTrained new employees for specific dutiesResponsible for supervising other cashiers and gave assistance as needed

Bachelor’S Degree, Anthropology

Library And Information Technician Diploma, Library And Information Science

Activities and Societies: Student Member of the Program Advisory Committee for the Library and Information Technician Diploma program Team.

Human Services Counsellor, Mental And Social Health Services And Allied Professions

Analyzed, evaluated, and applied relevant information from a variety of sources Cultivated strong sensitivity regarding diverse cultures.