Provide communications consulting to clients in the healthcare and pharmaceutical industries, and other industries. This company is owned by a friend and my work was advising him.

Communication consultant hired to write and update technical Department Operating Procedures (DOPs) that allow 10 employees to access all 20 portals for a new SAP system so they can seamlessly take $5.4 billion annually in orders from wholesale clients.

Plan and implement global communication programs for five departments and one major change initiative (ERP). Duties included writing strategies and tactics, writing stories for the internal email newsletter, writing PowerPoint stack presentations for “coffee talks given by senior management, management memos to employees, CEO quarterly reports to employees, etc. Also provided copy for the Annual Report and presentations given to two annual meetings of Oracle shareholders. Provided these… Show more Plan and implement global communication programs for five departments and one major change initiative (ERP). Duties included writing strategies and tactics, writing stories for the internal email newsletter, writing PowerPoint stack presentations for “coffee talks given by senior management, management memos to employees, CEO quarterly reports to employees, etc. Also provided copy for the Annual Report and presentations given to two annual meetings of Oracle shareholders. Provided these services for Agilent’s Chief Financial Officer, Chief Operating Officer, VP of Sales, Marketing & Customer Support (customer and competitor profiles), VP of Quality and Engineering Services, VP of Corporate Supply Chain-Directed the corporate employee communication for Project Everest, a $465 million effort to remove old computer systems that can’t talk to each other and replace them with one, worldwide, fully integrated Oracle ERP 11i system. . Show less

Plan and implement a new strategic direction for the employee communications department. Worked with management of each business “silo” to improve face-to-face and other internal communications based on statistically-significant measurements conducted by International Survey Research. Using these data, worked with the following VPs to change employee perceptions:-Analog Products Division ($1.5 billion in annual revenues)-Corporate Technology and Manufacturing Group (global… Show more Plan and implement a new strategic direction for the employee communications department. Worked with management of each business “silo” to improve face-to-face and other internal communications based on statistically-significant measurements conducted by International Survey Research. Using these data, worked with the following VPs to change employee perceptions:-Analog Products Division ($1.5 billion in annual revenues)-Corporate Technology and Manufacturing Group (global manufacturing)-Network Products Division (wired and wireless solutions for home and business)-Information Appliance Division (chips for use in wired and wireless devices)-Worldwide Marketing and Sales Division (sales and marketing services) Show less

Develop and implement change communication strategies and tactics for several major efforts within the company, including:-Developing a communication strategy (with tactics, deadlines, measurement and budget) for a $35-million effort to replace all existing computer systems (that couldn’t talk to one another) with a single, large, worldwide system that would be fully integrated worldwide. I created and wrote a weekly newsletter that communicated main messages of the strategy over time… Show more Develop and implement change communication strategies and tactics for several major efforts within the company, including:-Developing a communication strategy (with tactics, deadlines, measurement and budget) for a $35-million effort to replace all existing computer systems (that couldn’t talk to one another) with a single, large, worldwide system that would be fully integrated worldwide. I created and wrote a weekly newsletter that communicated main messages of the strategy over time. Worked with Price Waterhouse consultants (my change management strategy is in the PW Center of Excellence and was part of a book PW wrote on this successful change effort at Adaptec).-Inheriting the existing employee communications department; improving web, email, video, and face-to-face communication; and reducing the department’s annual operating costs from $650,000 to $190,000 (cutting out unnecessary and costly external video production, and bringing employee meetings in house instead of holding them at the Santa Clara Convention Center).-Developing and implementing a communication strategy for communicating with employees in two companies during a proposed $775 million purchase of and merger with Symbios Logic, and comply with Securities and Exchange Commission rules. -Participating as the communications person for a $50,000 effort to map out new business directions (Strategos consultants) for Adaptec. Show less

While working for the Tahoe Daily Tribune at South Lake Tahoe, one of my jobs was interviewing headline entertainers at the hotel-casinos. It was my pleasure to interview Raquel Welch, England Dan and John Ford Coley, Donna Summer, Ray Charles, B.B.King, Ricky Nelson, and others.