• Process applications for Florida and out-of-state tag, title, registration transfers/renewals, personalized plates and stolen/lost plates for cars, trucks, tractors, trailers, motorcycles, motor homes and mobile homes, including those which require the entry of data through EFS or OATA Processing department for completeness • Work with upper management when department manager is unavailable for escalated issues and questions • Provide direct assistance to dealers via email in related transactions • Perform all other duties as required and assigned by supervisor

Contribute individually and as part of a team to editing and creating content for various textbook projects related to middle school and high school Social Studies. Work in InCopy, Habitat, and proprietary systems. Edit PDFs. Perform research to maintain up-to-date content for textbook projects. Help ensure that content in textbooks meets standards and is sensitive to equity and inclusion issues.

As News Editor (November 2015 through May 2016):• Edit articles sent in by freelance reporters • Use Photoshop to edit images published on the site• Coordinate with production for stories to be published on the site to meet weekly deadlines• Write articles covering local news, events, government, and other areas• Interview people for human interest stories and business profiles• Interview Subject Matter Experts (SME) for technology-focused articles• Write regular craft blog • Write reviews of restaurants and cultural events (music and theater)• Maintain continuously updated Events pages in Dreamweaver• Make corrections to website as neededAs Contributing Reporter (June 2013 to November 2015):• Write articles covering local news, events, government, and other areas• Interview people for human interest stories and business profiles• Interview Subject Matter Experts (SME) for technology-focused articles• Write regular craft blog • Write reviews of restaurants and cultural events (music and theater)

As SEO and Content Consultant (January 2015 through November 2015):• Report to Director of SEO • Delegate responsibilities and assignments to 6-12 professionals, including freelance writers• Perform on-page and off-page search engine optimization for multiple clients• Advise clients on the status of their projects and ensure they are kept up to date• Edit copy from freelance writers, rejecting for rewrite when necessary• Bring new freelance writers on board, ensuring that they understand client requirements and best SEO writing practices• Write and edit documentation for proprietary software and internal processes • Coordinate publishing to client websites using multiple content management systems• Recommend improvements to proprietary softwareAs SEO Coordinator (January 2014 to January 2015):• Report to Director of SEO• Disavow toxic links to client websites• Coordinate publishing to client-related websites• Heavily involved with SEO and SEM • Created and filled new position, SEO and Content Consultant

• Scored reading and writing tests taken by middle and high school students

• Wrote numerous articles on a weekly basis covering SEO, database administration, programming, website design and development, and computer hardware • Proofread and edited articles submitted by freelancers on technology topics• Used custom-built and WordPress CMS to publish articles on 8 company-owned websites• Utilized proprietary software on a daily basis to edit and post articles on company website• Created weekly article schedules• Wrote and edited articles for monthly online magazine• Wrote original content for 2 weekly digital newsletters• Participated in website forums and handled moderator duties

• Prepared, proofread, and distributed documents and teaching material• Conducted online research with Westlaw and Lexis and maintained computer directories and files• Responded to e-mail and voicemail messages

• Trained, supervised, and assigned monthly workload and monitored progress for 3 staff editors• Wrote, edited, and supervised production of daily and weekly web-based newsletters• Interviewed and assisted in hiring of editorial candidates• Assigned reports to freelance writers • Recommended and oversaw creation of new reports • Wrote and edited reports for clients covering various companies and technologies• Developed and improved company publications• Wrote step-by-step instructions for editorial processes

• Edited surveys and contacted survey respondents to clarify and confirm information• Proofread / error-checked the data in preparation for inclusion in well-known college guidebook

•Recorded, processed and deposited checks for 12 publications then sent faxes containing weekly deposit summaries•Maintained files for deposit tickets and deposit summaries•Calculated employees' hours for payroll•Batched, logged, and served in customer service for 3 publications