Scott S. Email & Phone Number

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Phoenix, Arizona

Leading, coaching, and supporting our sales organization. We provide the highest level of internet marketing service through the use of smart marketing tools and intelligence, tracking and analysis of proven results, and a consistent dedication to customer service.

Phoenix, Az

Leading a team of Inside AEs and Field US Account Executives and Sales Development Reps selling products and services to the Real Estate industry. Partnering with our US Customer Success team, our China Operation team, and our Philippine Account Managers to provide world class service. We provide the latest technology and software solution for Real Estate Agents, Brokers, and enterprise teams. Our Lead Gen solution that includes CRM, IDX store-front, On/Off digital & print marketing that positions agents to brand, and strategically grow their business. Renren’s U.S. line up includes Chime Technologies, Geographic Farm, Lofty, and Trucker Path based in our US Headquarters in Phoenix Arizona.

Phoenix, Arizona

Opened up an 40,000 square foot 300 seat contact center in Arizona Hiring over 200 employees including managers, supervisors, CS agents & claim adjustersOn-boarding, training, support, developing, and evaluating employeesProviding direction to improve processes & procedures for all global centers in the USTranslate local market trends, customer feedback, and internal data into action items Maintaining motivational awards and recognition programs to improve attrition by 25%Overseeing a devise departmental operating budget that exceeded over $9mDeveloping an aggressive KPI plan to deliver best in class customer care metrics Developing a career path for the frontline associates to reduce attrition by 25%Building a culture by blending several Brands to increase Real Estate sales by 20% Recipient of 2017 ServiceMaster Leadership Program

Ga Area - East Coast

Increasing our RE accounts by 25% and bring on 15% new agents each quarter Increasing our listings by 10% each month by providing customer service and support to the fieldMaintaining 2 budgets that exceed over $3m, cost savings each month, and keeping the cost per unit down to $40

North America

National direct manager that supported over $96m in revenue, 42k in new customers, and with a 13% growth YOY in Residential Home Security and services in the East Coast. Leading, Coaching, and Managing 10 Sales Managers, 39 direct sales offices, and supporting 135 sales reps (indirectly) as we delivered the sales budget in the East Coast. Increased the East Coast territory from $31.1 to $46.9m in 4 years and exceeding growth by 16.5% YOY (average) Analyze and monitor budget of $96m; develop recommendations for budget revisions, expenditures and allowances as neededContinual implementation of ADT defined sales strategies to ensure corporate strategic initiatives are executed in accordance with ADT goals and budgets in designated TerritoryServe as the primary contact for the Custom Business Unit to provide input, suggestions and feedback to the ADT Corporate Sales & Marketing TeamMentor, motivate and coach Sales Management Team on lead generation strategies, conversion rates and closing strategies to increase growth and customer satisfaction in TerritoryAssist Sales Managers in promotion and implementation of new products and services to increase sales and customer retentionRecruit, interview, and hire Sales Managers and Sales Reps/staff as needed

Greater Los Angeles Area - North America

National direct manager that oversaw and sold $300m in software products and services annually to distributor facilities in the US and Canadian markets. Then, resold McAfee products and services to Corporate and Retail channels through three distributors in the US based companies. Oversaw $1 million in marketing fund distribution to promote McAfee visibilityManaged $10 million in superstore retail placement inventoryDeveloped growth acceleration programs with distributors and maintained relationships with sales teamsCollected and managed $300 million in accounts receivableFacilitated contractual negotiations with distributors

Greater Los Angeles Area

Managed and oversaw $1 billion of software sales and services to the Corporate and Retail channels. Worked directly with the manufactures on the product line and shipping into to Ingram. Managed 14 buyers, product managers and support staffMonitored finances related to 60 vendor products Procured 20 new software vendor accounts annuallyManaged profit and loss for retail and corporate product lines

Bachelor Of Science (Bs), Business Administration And Management, General

Business, Management, Marketing, And Related Support Services

Studying towards my masters.