Tina Wu Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Columbus, Ohio, Us

Columbus, Ohio, Us

• Evaluate vehicle loan applications for over 300 dealer customers within Huntington’s Vehicle Finance & Dealer Services segment in Illinois, ensuring adherence to credit policies, assessing credit quality, structuring loans, and managing risk.• Collaborate with the Sales team to uphold dealer performance standards, foster portfolio growth, and nurture dealer-lender relationships. Notably, oversee the bank's second-largest dealer customer, contributing $50M to the $12B indirect portfolio.• Provide dedicated support to assigned dealer customers, ensuring timely application reviews and smooth funding processes.• Pioneered a career path by transitioning from a support to a credit role, setting a precedent for colleagues to follow suit within the segment.

Columbus, Ohio, Us

• Provided timely and comprehensive support to dealers across multiple facets of dealer services, encompassing credit, sales, and funding operations.• Compiled and disseminated data reports to Sales and Credit teams, offering insights into market conditions, dealer performance, and segment risk.• Conducted daily monitoring of dealer volume and performance to remain abreast of production levels and forecasted budgets.• Developed and managed print and digital communications to dealers, ensuring alignment with corporate style and legal parameters.• Maintained a comprehensive database of dealers, encompassing demographic details, contact information, and operational data, utilizing platforms such as SharePoint, Salesforce, and ACAPS mainframe.

Edina, Mn, Us

• Provided training and mentorship to a team of finance specialists dedicated to securing financing for dealer customers, emphasizing the optimization of finance reserve and potential for both the department and dealerships.• Conducted negotiations with banks, both local and national, to achieve funding objectives.• Demonstrated consistent overachievement of funding goals, surpassing approximately $9 million per month with preferred lenders.• Analyzed and processed an average of 1,000 finance applications per month over a six-month period as part of a collaborative team effort.• Successfully managed a team of finance specialists, ensuring attainment of at least the first-tier bonus for seven consecutive months.

Edina, Mn, Us

• Cultivated and sustained productive partnerships with banks within the preferred lender platform.• Conducted thorough credit analysis and engaged in negotiations with preferred lenders to tailor financing structures.• Leveraged expertise in lender guidelines and consumer credit profiles to select appropriate banks.• Effectively communicated loan terms to dealerships via FUSE, prioritizing precision and expediency.• Achieved or surpassed individual incentivized targets by processing 175 deals for 13 consecutive months.

Edina, Mn, Us

• Answered and redirected phone inquiries• Greeted and assisted customers as needed• Audited, compiled and distributed call reports• Resolved customer issues on a case-by-case basis• Conducted inventory audits to verify and process price adjustments• Created a standard process for preparing prospect folders for upcoming appointments• Improved workflow at the front desk by streamlining priorities and delegating tasks

• Coordinated between the trip planner and business manager and communicated with clients throughout the planning process prior to client’s travel to China• Provided support to business manager in Red Thread Tours and Services’ online presence and marketing efforts• Rebuilt online presence from the ground up, including the development of a new website using Weebly, to create an easy way for staff to manage and edit content• Improved internal collaboration by utilizing Google for Work for file sharing and e-mail communication between staff

Small family-owned business. Provide customer service as well as serve and package orders.

Coordinated and executed the logistics behind the Minnesota Dragon Festival, a two-day event held at Phalen Lake annually in July. Coordinated communications between area coordinators and ensure precise and accurate information between all staff. Created and design promotional materials.

Contracted on a project-basis. Coordinate and execute events including a youth advocacy conference, a performance exposition and a weeklong youth retreat. Create and design promotional materials for events and publications. Provide administrative support for council staff.

Bloomington, Minnesota, Us

Full time internship in Mall of America management. Assisted with the coordinating of logistics of large-scale events. Coordinated and executed the Toddler Tuesdays® program. Created and designed marketing presentation material and day-of event signage. Provided administrative support for event coordinators.

Coordinated and executed advocacy and cultural events for the general public. Created and designed promotional materials for events, as well as utilized social networks to promote events. Provided administrative support for council staff.

St. Paul, Minnesota, Us

Provided administrative support for the Service-Learning Program Director. Attended meetings, took notes and organized information. Prepared charts, forms and files, including budget reports.

Mentored and tutored one-on-one with student in sixth grade mathematics three times a week.

Scheduled meetings between the photographers and student organizations. Selected, enhanced, and assembled photographs for spreads in Adobe InDesign.

Assisted customers with requests and rentals. Assisted new employees with store procedures. Prepared newly released movies and games for rental. Managed finances and prepared reports for opening and closing.