Wayne Whaley Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, United States

Kettering, Oh

Managed a team of analysts responsible for oversight of collections model inventory, adherence with model risk management standards and procedures, and data stewardship for the collections domain. Key accomplishments included:• Overall responsibility for governance and ownership of collections and recovery models, including inventory tracking/attestation, documentation, fair lending/legal/compliance reviews, ongoing monitoring, and MRM (2LOD) validation support.• Collaboration with model development and model user teams to drive key modeling initiatives, discuss performance, support implementation, and resolve identified issues.• Primary contact/lead for interactions with MRM team to provide timely information during model validation reviews, and sufficient remediation evidence for findings as needed.• Regular interactions with internal/external auditors to establish controls and provide evidence of adherence (including SOX controls).• Member of the SYF Data Science Consultative Group, which has responsibility for overseeing enhancement and adherence to model development and governance processes.• Oversaw cross-functional project team to develop and implement a new recovery income forecasting model under very tight timelines.• Established collections data domain working group for prioritization of data governance needs and regular communication/sharing of data issues and observations.

Responsible for development, maintenance, and implementation of GE Capital’s model risk management policy, procedures, and standards. Drive business understanding through regular pertinent communications, training, and reviews. Key accomplishments include:• Led cross-functional project team to establish and document model lifecycle standards spanning development, validation, and implementation.• Established and rolled out policies and procedures that govern model risk management activities across business units and functional areas.• Drove model risk based prioritization and resourcing strategies by establishing a model risk tiering framework.• Conducted peer reviews of model validation reports to confirm adherence to standards.• Held regular training sessions to ensure understanding of policy, procedures, and standards across the business units and functional areas.

Led global project teams to develop collections and risk scoring for consumer businesses in Europe and Latin America during the global financial crisis. Managed quarterly process for production of critical external and internal reporting, including consolidation of results, drivers, and observations for external disclosures and communication to senior management.• Led project teams to develop collections and risk models for 8-10 global consumer businesses.• Established consistency and competency in use of modeling software as global trainer, and via oversight of development activities.• Managed ongoing monitoring and escalation process, including collection of key metrics, assessment relative to thresholds, consolidation of results, follow up around identified concerns, and report-out to stakeholders and senior management.• Managed quarterly processes for critical external regulatory reporting – credit quality disclosures and risk classification.• Developed and implemented standard templates for consistent documentation of model development, validation, and implementation phases.

Owned consumer collections scoring and modeling for the Americas region. Managed relationships with multiple external vendors to ensure ongoing effectiveness of scoring processes and performance. Responsible for planning, oversight, and management of annual scoring budget.• Established and implemented daily ongoing monitoring to proactively assess model performance and to ensure continued functionality of scoring processes.• Drove vendor accountability via frequent reviews to address and escalate model performance issues and process/systems related concerns.• Led cross-functional project team to challenge internal collections strategies with vendor solutions.• Led projects to identify efficiency opportunities resulting in significant expense reduction.• Built and executed reporting to monitor scorecard performance and process functionality.• Managed teams of off-shore analytic resources.

• Led project team to develop and maintain delinquency and loss forecasting tools – key inputs for loss/expense planning, and determination of collections staffing need.• Participated actively in business planning and goal setting processes. Regular communications to senior management regarding performance vs. plan, and early identification of concern areas.• Managed teams of 3-5 analysts (domestic and international).

• Led marketing analytics team responsible tracking/analyzing key portfolio success measures and evaluating effectiveness of marketing initiatives/investments.• Managed teams of 3-5 analysts (domestic and international).

Provided analytical support for portfolio marketing programs, including planning and design, supporting fulfillment needs, interim tracking of key success metrics, writing and presenting technical reports, and making recommendations for future programs.

Washington D.C. Metro Area

Senior consultant on multi-year, multimillion dollar study measuring and evaluating performance of First Class mail delivery for the U.S. Postal Service. As lead statistician, responsible for sample design, internal/external reporting, analytics, and key client communications.• Designed, created, and maintained quarterly sample of more than 500,000 test mail pieces.• Developed and evaluated sample designs for several smaller USPS studies.• Performed and presented in-depth value-added analyses of mail performance patterns.• Formally presented quarterly results to clients at USPS headquarters.

Master’S Degree, Statistics

Bachelor'S Degree, Mathematics