Xandre Wessels Email & Phone Number

Pretoria Area, South Africa

Software/Hardware/Firmware TestingQuality Control and AssuranceImplementing and executing Testing TechniquesManual and cross platform testingSystems integration and functional testingContinuous Test case development and executionTest Plan/Project plan creation and reviewAd Hoc Testing, Regression Testing, Smoke TestingIssue/Bug logging and Reporting

Pretoria Area, South Africa

Compilation of Test Cases. Document Test Results, Perform Execution Testing and defect Reporting. Develop and execute test plans to verify firmware upgrades meet operational requirements and technical specifications.Ensure the execution of test cases is correct, and document the process if new functionality has been added. Updating Test Cases when existing processes have been altered. Interact with Developers to understand issues and replicate conditions causing the… Show more Compilation of Test Cases. Document Test Results, Perform Execution Testing and defect Reporting. Develop and execute test plans to verify firmware upgrades meet operational requirements and technical specifications.Ensure the execution of test cases is correct, and document the process if new functionality has been added. Updating Test Cases when existing processes have been altered. Interact with Developers to understand issues and replicate conditions causing the issues.Verify post development bug fixes.Execute Firmware Tests across various platforms and Product suite offering of DigiCore. Documenting defects in Issue tracker, providing status to Test Manager, re-testing previously failed test cases to verify fixes in a timely manner.Responsible for Test Completion Reports at end of every project as well as documented Test Results. Adhering to all Departmental and Company Policies, Procedures and SOP’s. Show less

Irene Head Office

Motivating and inspiring team agents to maintain and/or improve on their daily KPI’s.Improve service delivery of agents in their teamsFacilitating effective communication among the members of team.Exceeding and meeting departmental objectivesCreating sense of ownership among agents and resolving agent issues, if any.Encouraging, supporting, and motivating team members.Looking constantly for development as well as continuous improvement in the entire team.Monitoring… Show more Motivating and inspiring team agents to maintain and/or improve on their daily KPI’s.Improve service delivery of agents in their teamsFacilitating effective communication among the members of team.Exceeding and meeting departmental objectivesCreating sense of ownership among agents and resolving agent issues, if any.Encouraging, supporting, and motivating team members.Looking constantly for development as well as continuous improvement in the entire team.Monitoring, organizing, and coaching team on a day-¬to¬-day basis.Ensuring that the employees follow their schedules properly as designed.Handling escalated calls, complaints, questions, and queries as necessary.Facilitating cross ¬functional communication among agents for improved working conditions.Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets.To adhere to all Departmental and Company Policies, Procedures and SOP’s Show less

South Africa

Manual, System & functional Testing.Implementation of testing techniques.Overall quality assurance and user acceptance testing.GUI automation, manual test case implementation and execution.Documenting defects, bugs and feature enhancements.

Monument Park

Assisting clients on a day to day basis Improve service delivery of agents in their teamsFacilitating effective communication among the members of team.Opening of accountsRe- issuing of Credit Cards, Debit Cards, Cheque Cards Cheque Books etcEncouraging, supporting, and motivating team members.Establishing new businessMonitoring, organizing, and coaching team on a day-¬to¬-day basis.Ensuring that the employees follow their schedules properly as… Show more Assisting clients on a day to day basis Improve service delivery of agents in their teamsFacilitating effective communication among the members of team.Opening of accountsRe- issuing of Credit Cards, Debit Cards, Cheque Cards Cheque Books etcEncouraging, supporting, and motivating team members.Establishing new businessMonitoring, organizing, and coaching team on a day-¬to¬-day basis.Ensuring that the employees follow their schedules properly as designed.Handling escalated calls, complaints, questions, and queries as necessary.Promoting new productsMigration of customersLoading of debit orders, stop payments, cheque clearing, ID verifications and Credit ControllingStock taking and ordersFICA registrationsThe opening of cases with the South African Police Services with regards to checque fraud, counterfeit money, card cloning Show less

Istqb Foundation, Foundation Level, Istqb Ctfl

High School, Matric, Matric