Built and maintained strong relationships with clients to ensure high levels of satisfaction and retention.Identified opportunities for upselling and cross-selling Kaseya’s suite of IT management and security solutions.Facilitated the onboarding process for new clients, ensuring smooth implementation of Kaseya’s products and services.Addressed and resolved client issues and concerns in a timely manner, leveraging Kaseya’s support resources as needed.Stayed up-to-date with Kaseya’s product offerings, features, and updates to provide informed guidance to clients.Developed strategies to expand account relationships and drive long-term growth.

Developed and implemented strategies to maximize squad efficiency.Coordinated with allied forces from 4 different countries in order to achieve mission objectives.Trained new infantry Marines as preparation for deployment in the pacific.Trained over multinational partners, contractors and foreign nationals todevelop warfighting and defense capabilitiesTrained teams on emergency situation preparedness and integration oftactical planning, equipment maintenance, and weapon use.Provided oversight and management for company equipment worth over $200,000Completed leadership courses of Lance Corporal Seminar, Advanced Mortarman's course and deployed as a section leader responsible for over 10 men.Facilitated over 30 different periods of instruction for subordinate troops.

Trained and mentored new sales representatives.Delivered energetic responses to customers in-store and by telephone, goingabove and beyond to serve needs.Collaborated with cross-functional teams to identify and address customerneeds.Performed as lead Sales Representative for 6 months.Built and strengthened relationships with new and existing accounts to driverevenue growth.