Peter Cox Email & Phone Number

Greenwood, Indiana, United States

2024‑08‑01–present: Board member, Hagia Sophia Christian Academy2024‑08‑01–present: Secretary, Presbyters Council of the Central Indiana Orthodox Christian Churches

Sioux City, Iowa, United States

Fort Worth, Texas, United States

Assisted rector with liturgical services and visitations.

Dallas-Fort Worth Metroplex

Empowered restaurants to reach new and existing customers with quality delivery and pickup service while increasing revenue without incurring additional overhead costs.

Fort Worth, Texas, United States

Hired, scheduled, and managed drivers and dispatchers for restaurant delivery service. Represented company at local Chambers of Commerce and business association meetings. Resolved issues with customers and restaurants. Deployed and troubleshot Android tablets and cell-based printers. Deployed and maintained Web sites for restaurants. Deployed and maintained Windows servers and clients. Created and implemented marketing campaign to increase referrals from local hotels.

Fort Worth, Texas, United States

Resolved technical and billing issues for customers with CDMA mobile devices including Android, BlackBerry, Palm, and Windows Mobile smartphones.

Fort Worth, Texas, United States

Designed curriculum and taught information technology classes for children in 2nd through 12th grades. Designed, implemented, and maintained mixed Linux and Windows-based instructional network using donated PCs and networking equipment.

Brookline, Ma

Designed, implemented, and supported the entire new IT infrastructure for a 300-student college including replacement or upgrade of servers, desktops, telecom, and network cabling and equipment. Defined, implemented and enforced security policy. Specified, purchased and implemented user identity management system. Specified, purchased and implemented centralized system management system. Designed and implemented disaster recovery and business continuity procedures. Managed a $250,000 budget, 5 employees, and supported 400 end-users. Designed, implemented, and supported a new campus-wide video-over-IP surveillance system. Negotiated new multi-year campus telecom and PBX maintenance contracts, and managed migration from analog PBX to VOIP. Migrated campus e-mail from Lotus Notes to Novell NetMail, allowing students to have school e-mail accounts for the first time. Migrated users and files from 6 Windows NT/2000 servers to 3 SUSE Linux servers.

Boston, Massachusetts, United States

Created, implemented and managed financial accounting structure including accounts payable, accounts receivable, and payroll for consulting corporation. Designed and implemented corporate security, purchasing, disaster recovery, and business continuity procedures. Designed and implemented solutions for customers, specializing in Windows and Linux-based infrastructure planning and implementation.

Dallas, Texas, United States

Supported the entire IT infrastructure for a 500-student private school. Managed a $100,000 budget and supported 100 end-users. Designed and implemented new IT security and purchasing policies and procedures. Administered dual Windows NT/2000 networks (both academic and administrative), including Exchange email, Blackbaud student database, and Follett library automation applications. Managed school Internet site using Microsoft FrontPage. Chaired technology committee, with responsibilities including development of long-term campus-wide IT strategy including security policy development and adoption. Assisted teachers in integrating IT into their curricula and assisted K-8 students in computer activities.

Richardson, Texas, United States

Designed, implemented, and supported the entire IT and telecom infrastructure for a manufacturing startup company with facilities in Texas and Massachusetts. Designed and implemented corporate IT and telecom security policies and procedures, established standards, and approved all related contracts and purchasing logistics. Managed up to seven staff and consultants, a $0.5 million budget, and supported up to 150 end-users. Managed individual contracts valued up to $86,000. Developed and managed corporate Internet and Intranet sites.

Woburn, Massachusetts, United States

Conducted pre-/post-production hardware, firmware and software testing on laptops under contract with Digital Equipment Corporation/Compaq Computer Corporation.

Addison, Texas, United States

Managed user security for multi-site Microsoft Windows NT network. Performed troubleshooting and resolution for Windows NT and OpenVMS server issues. Managed two OS/2 servers running Lotus Domino Server. Designed and managed the relocation of 125+ network printers as part of headquarters relocation. Directly supported 1,000+ end-users and workstations in seven nationwide locations. Designed and implemented a server migration from Digital OpenVMS/Pathworks to Windows NT. Installed and configured Pathworks networking system, managed network security, provisioned and managed user accounts on multiple platforms, and provided 2nd/3rd Level customer support across the enterprise. Received the Star Employee award for quality service, community service and individual achievement. Promoted 1996-04-16 to LAN Administrator.

Dallas, Texas, United States

Installed and administered SupportMagic help desk software. Escalated trouble calls, and provided 1st/2nd Level technical support. Assisted customers with Windows, OpenVMS, and IBM mainframe hardware/software issues. Installed and configured a problem-tracking and inventory management system. Instituted OpenVMS Internet connectivity, created and maintained All-in-1 menus and templates, and managed OpenVMS print queues. Promoted 1994-03-14 to Senior CRC Representative.

Dallas, Texas, United States

Installed, configured, updated and supported hardware and software on a 100+ node Novell NetWare network. Provisioned and maintained user credentials and access permissions.

College Station, Texas, United States

Designed and implemented user accounting and resource chargeback functions for OpenVMS and UNIX systems with 20,000+ users. Performed security policy implementation and enforcement for OpenVMS and UNIX systems. Implemented and maintained resource access controls (ACLs, et al) for OpenVMS and UNIX systems. Performed identity management, including account provisioning, privilege review and violation reporting and response. Managed violation proceedings for particular violations. Provided security violation incident response. Installed, upgraded and supported OpenVMS and UNIX software campus-wide. Directly performed data backup, archiving and systems maintenance for 3,500+ OpenVMS users. Designed and implemented procedures to maintain security when merging two OpenVMS clusters into one. Served as 1st-level support to other OpenVMS system managers on campus.

Master Of Divinity (M.Div.)

Bachelor Of Applied Arts And Sciences (Baas), Computer Systems Management

Computer Science

Activities and Societies: Residence Hall Association

Diploma