Xe Pueblos work email
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Xe Pueblos personal email
As an IT Specialist, the focus has been on harnessing iPaaS solutions like Zapier to revolutionize the sales process, leading to a marked increase in productivity and streamlined operations. The introduction of automated workflows has enhanced the efficiency of contract management and CRM data entry and optimized the onboarding experience for clients.My expertise extends to elevating user experiences and leveraging SEO to boost website performance, achieving a 48% reduction in load times and a 30% uptick in organic search traffic. This technical prowess, combined with my Google Ads Display Certification, has enabled me to create powerful sales and marketing funnels that drive revenue and fortify our market presence.
Idea Venture Studio
View- Website:
- ideaventurestudio.com
- Employees:
- 5
-
Hubspot DeveloperIdea Venture StudioQuezon City, Ncr, Ph -
Hubspot Crm AdministratorMedva Jun 2024 - PresentPhilippines -
It SpecialistMy Amazon Guy Feb 2023 - Mar 2024⚫ Process Automation and Optimization: Through the power of iPaaS such as Zapier, I increased productivity by automating the sales process. The automation now automatically sends contracts and onboarding emails, input data into our CRM and Airtable database, and notifies their respective teams for the successful purchase and onboarding. -
Subject Matter ExpertMy Amazon Guy Jul 2023 - Nov 2023⚫ Sales and Marketing Leads and Funnels: Successfully set up an ad campaign using Google Ads to funnel sales into the already made ClickFunnels funnel.⚫ Website and Search Engine Optimization: Optimized website load times by 48% and increase in organic search by 30% by implementing standard website optimization techniques such as image optimization andcompression, website caching, eliminating UI redundancies, page indexing, establishing backlinks andcrosslinks, and metadata standardization.⚫ AI Integration: Combined ChatGPT with Zapier’s workflow automation to create personalized responses,improving client and employee experiences. -
Apple Senior AdvisorConcentrix Oct 2021 - Feb 2023PhilippinesLoss Prevention: Enabled the continued retention of customers with effective solutions and compromises -
Apple Tier 2 Technical Support+Concentrix Feb 2021 - Oct 2021PhilippinesTechnical Escalations: Exceeded AHT by 54% at 12 mins. per case while the goal is 22 mins. with caseresolution and satisfaction of 96%. Take in calls from frontline agents and help facilitate the initial troubleshootingof new issues and offering solutions to known or already escalated issues. -
Apple T2 Media Services+Concentrix Jun 2020 - Feb 2021PhilippinesAccounts Escalations: Handled account related escalations from frontline agents. Handled and resolvedaccount and billing issues including refunds and compensation. -
Apple Media Services+Concentrix Mar 2020 - Jun 2020PhilippinesTechnical Support: Supported frontline calls for both billing and technical issues. Performed account adjustments for billing issues and performed initial troubleshooting of common device issues. Exceeded AHT by 23,53% at 13 mins. per case while the goal is 17 mins. -
Apple Media Support SpecialistConcentrix Nov 2019 - Mar 2020PhilippinesBilling Support: Performed account adjustments for billing issues. Performed basic compensation in the form of credits. Exceeded AHT expectations by 25% at 9 mins. per case while the goal is 12 mins. -
Associate Finance Service RepresentativeE*Trade Jun 2018 - Aug 2018Ncr - National Capital Region, Philippines⚫ Stockbroker: Assisted in the purchase and sale of stocks as per request of clientele.⚫ Portfolio Management: Completion of orders and instructions from clientele with 100% accuracy andexceptional results. -
Hp ConsultantSitel Jan 2014 - May 2016Ncr - National Capital Region, Philippines⚫ Technical Support: Dealt with 100 calls per day from a variety of clientele with an AHT less than 62.5% average of the production line.⚫ Academy Trainer: Facilitated the training of perspective employees from a training environment through a production line with a 100% completion rate for new recruitment onboarding. -
Customer Support RepresentativeEperformax Contact Centers & Bpo Aug 2013 - Jan 2014Ncr - National Capital Region, Philippines⚫ Customer Service: Successful de-escalation of irate callers and promoted the retention of existing clientele by facilitating the different compensations available.⚫ Accounts Management: Facilitated the creation and deactivation of customer accounts. -
Technical Support RepresentativeHarte-Hanks, Inc. Apr 2013 - Aug 2013
Xe Pueblos Skills
Xe Pueblos Education Details
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1.23 -
Informatics Philippines1.25
Frequently Asked Questions about Xe Pueblos
What company does Xe Pueblos work for?
Xe Pueblos works for Idea Venture Studio
What is Xe Pueblos's role at the current company?
Xe Pueblos's current role is HubSpot Developer.
What is Xe Pueblos's email address?
Xe Pueblos's email address is xe****@****nks.com
What schools did Xe Pueblos attend?
Xe Pueblos attended Sti College, Informatics Philippines, Ciit College Of Arts And Technology Inc..
What are some of Xe Pueblos's interests?
Xe Pueblos has interest in Java Software Programming, Script Writing, Photo Editing, Biking, Home Based Web Server, Article Writing, Small Time Business, Singing, Acting, Website Making.
What skills is Xe Pueblos known for?
Xe Pueblos has skills like Javase, Javascript, Java Enterprise Edition, Photoshop, Html, Css, Wordpress, Mysql, Sql, Microsoft Excel, Microsoft Word, Powerpoint.
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