Xiang Huan here! I am currently an Application Engineer at Keysight Technologies as part of the Keysight Technical and Application Support (KTAS) team. In this position, I support customers over a wide array of products, from general instruments such as Power Supplies, Digital Multimeters (DMM) and Data Acquisition (DAQ) systems to more specialised instruments such as Oscilloscopes, Arbitary Waveform Generators and Bit Error Ratio Detectors (BERT). My daily duties include resolving customer queries and issues through email or phone, which require a good understanding on the fundamentals of electrical engineering as well as being able to quickly navigate various documentation and resources to come to a resolution.In 2022, I completed my Bachelor of Electrical and Computer Systems Engineering (Honours) at Monash University Malaysia. My final year project, titled: "Ultra-Compact Photolithography System to Fabricate Micro Devices", provided extensive exposure and hands-on experience in photolithography, Arduino programming, WinForms development, and basic mechanical design using SolidWorks.