- Portfolio management ~ Oversee all project delivery in supporting Alibaba SEA e-commerce business including payment service, wallet service, data center migration etc ~ Align among various teams (including business, product development, tech team etc) in demand management based on business strategy and value ~ Manage all internal stakeholders and Alibaba partners in delivery expectation & risk, and portfolio cost- Project management ~ Lead strategic project implementation in all project phases including initiation, planning, implementation with mixed method (Agile and waterfall) ~ Identify and mitigate project risk with relevant responsible parties ~ Manage various stakeholders towards their needs and interest

- Designed and implemented standard multicurrency issuing product from program manager perspective in different countries, which covers ~ Performed market analysis & competitor analysis, identified business cases in line with local landscape considering value proposition for all parties in the issuing program ~ Set up issuing program, design all integration aspects, and write BRD for required technical enhancement ~ Cost – revenue analysis, and responsible for profitability of program ~ Ensured program is in line of local compliance and risk requirement ~ Established operation processing for standard product setup, integration and maintenance- Managed prepaid issuing portfolio in multiple Asia countries

- Direct project management team in delivering payment gateway service, acquiring, prepaid issuing projects across Singapore, Hong Kong, China, Malaysia, Philippines, Myanmar- Partnered business in presales and succeeding project implementation in exploring prepaid solution with big Chinese clients- Managed multiple departments in deploying multicurrency prepaid solution for big Chinese companies- Managed communication and stakeholders’ expectation (including senior managers, account managers, operation team, risk team, vendors and clients)

- 2015–2016, Managed BAU release and Major release for banking system in 10 ASPACcountries and Australia- 2014, Deployed Global Common next-Gen core banking system in Hong Kong, China, SEA countries and also supporting Global Common platform deployment in United States- 2012–2013, Implemented Global Common next-Gen core banking platform in 8 countries in South East Asia and Australia- 2012, Implemented new generation core banking system for China consumer bank- 2010-2011, Led LCB iSME program rollout in AsiaPac region, a pilot program to bridge GCG and ICG banking system for cross sale (honored with Dazzle Award)- 2010, Led ICG MEMFIS project implementation, a pilot project to serve corporate banking operation with GCG banking product (honored with Star Award)- 2009, Implemented core banking system for Vietnam Citi Consumer Banking Business launch- 2007–2009, Implemented Taiwan Aries Project that included banking product innovations and millions of customers/accounts data migration from an acquired bank’s systems, within deadline given by regulatory as part of M&A initiative

Relationship Manager- Managed user’s expectation, resolve conflict and facilitated communicationbetween developers, Business Analysts and Taiwan business & operation users- Monitored and tracked production issue for Taiwan Consumer Bank,coordinated product support to fix production issue- Managed Taiwan / China BAU projects, and various new banking featureimplementationProject Manager- May 2006 – Mar 2007, Implemented OBU banking project, which is to builtsystem capability to serve new customer segment (Off-shore Banking unit) withvarious banking products and dedicated control & reporting- Apr 2007 – Aug 2007, Managed data migration and assisted in implementationof core banking system upgrade in ChinaCOB / BUCO / ISA / SA Coordinator- Planned, reviewed and revised Continuity-of-Business plan, and facilitatedCOB drill and post-analysis- Facilitated and Supported Business/internal audit review, Risk and ControlSelf-Assessment practice, Info-Sec review