• Sterilized all dental equipment according to OSHA standards, ensuring patient safety and labeling items for efficient retrieval• Organized sterilization and treatment areas, maintaining detailed inventories of supplies and replenishing stock according to par levels• Maintained accurate electronic patient records by scanning documents and filing alphabetically, contributing to smooth administrative operations• Greeted and seated 40 patients daily, addressed concerns, and provided a welcoming atmosphere, improving the overall patient experience• Disinfected and prepared rooms between patients, thoroughly cleaning chairs, lights, and surfaces to maintain sanitary conditions

• Filed insurance for more than 100 patients weekly, ensuring accurate and timely submission of all required documentation to support medical treatments • Reviewed patient medical histories and coordinated follow-up appointments• Managed multi-line phone systems, efficiently processing requests, transferring calls, and relaying messages to the appropriate personnel • Greeted patients for physical therapy sessions, matched records by name and date of birth, and facilitated seamless check-ins• Utilized PTAR.emedny.org to secure transportation vouchers for low-income clients, enhancing access to necessary medical services

• Maintained a perfect attendance record, demonstrating reliability and dedication to the team’s success • Ensured a clean and welcoming front entry area by regularly removing trash and offering clear directions to patients, enhancing their experience • Implemented infection control protocols, rigorously cleaning medical equipment, reducing infection and cross-contamination risks • Developed and maintained detailed patient records using Google Docs, improving accuracy and accessibility for healthcare providers