Xiang Chen Email & Phone Number

Manhattan, New York, United States

• Sterilized all dental equipment according to OSHA standards, ensuring patient safety and labeling items for efficient retrieval
• Organized sterilization and treatment areas, maintaining detailed inventories of supplies and replenishing stock according to par levels
• Maintained accurate electronic patient records by scanning documents and filing alphabetically, contributing to smooth administrative operations
• Greeted and seated 40 patients daily, addressed concerns, and provided a welcoming atmosphere, improving the overall patient experience
• Disinfected and prepared rooms between patients, thoroughly cleaning chairs, lights, and surfaces to maintain sanitary conditions

Manhattan, New York, United States

• Filed insurance for more than 100 patients weekly, ensuring accurate and timely submission of all required documentation to support medical treatments
• Reviewed patient medical histories and coordinated follow-up appointments
• Managed multi-line phone systems, efficiently processing requests, transferring calls, and relaying messages to the appropriate personnel
• Greeted patients for physical therapy sessions, matched records by name and date of birth, and facilitated seamless check-ins
• Utilized PTAR.emedny.org to secure transportation vouchers for low-income clients, enhancing access to necessary medical services

New York, New York, United States

• Maintained a perfect attendance record, demonstrating reliability and dedication to the team’s success
• Ensured a clean and welcoming front entry area by regularly removing trash and offering clear directions to patients, enhancing their experience
• Implemented infection control protocols, rigorously cleaning medical equipment, reducing infection and cross-contamination risks
• Developed and maintained detailed patient records using Google Docs, improving accuracy and accessibility for healthcare providers

Bachelor Of Science - Bs, Health/Health Care Administration/Management, Class Of 2027

Activities and Societies: Chinese Student Organization (CSO), Circle K International, Dean's List

Education record

Affiliated with Career and Technical Education (CTE)