Xian Ning Voon Email & Phone Number

Support Product Owners to gather data on how customers use digital products and use that data to improve product usability.

Created end to end processes using Business Process Modelling and Notation (BPMN) 2.0 standard for schemes related payment and operations. Worked closely with stakeholders to draft and publish business cases to justify project implementation. Once approved, collaborated in lock step with Product Owners to draft epics mapping, user journeys and user stories.

Built financial forecast models, to set targets for operating companies and to formulate strategy. Supported monthly executive meetings by conducting root cause analysis. Provided regular reporting to cross functional teams to support in standardising operating procedures.

Developed and maintained dashboards to monitor product line profitability and penetration rate for executives, using Power BI and Excel. Liaised with data management team and other stakeholders to understand data requirement, map, produce and test new data sets using SQL and Excel. Used VBA to create and update pricing tools.

London, United Kingdom

IC SensUs was a research team participated in biosensor development competition. The team managed to reach the finals.Adapted on existing detection sensor detection method in development of the biosensor.

Researched in the field of vision science to measure the test subject’s ability to perceive depth and appreciation for 3D effects in media.