Delivery director in XiNan(Yunnan, Guizhou, Chongqing) District.

As a delivery manager in Pactera, I will be responsible for all activities of Pactera in CQ/SH/WH/DL. My main customers are HPE、HPI、DXC、H3C and Microsoft, and our main responsibility is providing Staffing and project outsourcing for Clients. Up to now, I completed my delivery task successfully and the revenue was over $6 Millions. And the employee number grow up to 260 in CQ. The employee number is growing every month now. ESSENTIAL DUTIES & RESPONSIBILITIES:1. Responsible for the P&L, meet/exceed the defined revenue, GM% targets and forecast accuracy.2. Coordinate with managers and support team, such as HRBP, Finance and Sales team. 3. Proactively communicates and manages risks both internally and with the clients.4. Assists sales staff in making business estimations, proposals and present in presale conference calls for new prospects. 5. Manage onsite staffs to ensure professional behavior and appearance.6. Develop and grow next level of leadership in BG to support the rapid growth of business.7. Holds weekly governance calls with CLIENTs and provides Executive Dashboards.8. Manages customer relationship. Proactively ensure overall customer satisfactory.9. Develops new business from existing clients through excellent customer relationship management

As Project Manager, I lead a medium size delivery team to provide Wintel, Storage/Backup and Security services to customer. In my team, there are about 25 members, which come from these 3 capabilities. My main work scope show as below:  The biggest responsibility: provide high quality services to customer and keep team stable; Manage customer relationship. Meet and over customer’s expectation to ensure customer satisfactory; First point of escalation, for any Delivery-related issues; Review and approve team member billable hours and expenses each week;  Conduct regular performance review and career development discussions with team members; Provide feedback on Services competencies and coach on improving (delivery) team effectiveness, quality, timeliness and cost-effectiveness of customer and internal deliverables; Monitoring and taking necessary actions regarding Work Group Health, Commitment Adoption and commitment execution for teams; Oversee achievement of balance scorecard and key performance indicators directly or through collaboration with quality manager and operation manager

Job description： Establish hardware test environment of LAN/SAN Switches, Servers, Storages and Clients  Test HP Integrity/ProLiant server series hardware； Test HP SCSI/SAS/FC/NAS series storage；  Test LAN/SAN Switches and all kinds of network cards and Fiber channel adapters； Test IA64/x64/x86 servers compatibility and stability on Windows、Linux； Test all kinds of hardware drivers and application compatibility and stability on IA64/x64/x86； Test SAP/Oracle RAC/MS SQL Server/MS Cluster on HP Servers。Job responsibility： Receive test task from US HP lab and analyze test key points Detailing test task and assign task to our testing team members. Tracking test progress, file and report testing issue to our US customers; Report test progress and result to project manager. Establish and maintain lab test environment

Technology： Oracle、Sybase、SQL Server、MySQL (Database) Router，L2/L3 LAN switch、Firewall (Network) AIX, HP-UX, Solaris , SUSE, Red Hat (OS) SMS and Telecommunication Access network and Core network (Products) IPTV， DTV、Video Conference(ProductsJob responsibility： 7*24 technology support or onsite support service for customer  Timeliness and availability of technology support service