Xiao Rong Wong Email & Phone Number

Singapore

• Led end-to-end development of innovative low-code mobile apps from conceptualisation to successful implementation, resulting in increased productivity and improved user experience
• Drove the implementation and democratisation of low-code/no-code solutions across the board, empowering end-users to streamline processes, accelerate automation, and facilitate app development without coding expertise

• Designed and developed machine learning algorithms, automated workflows and low-code mobile apps for ~270 active users, resulting in streamlined processes and annual savings of over 3000 man hours
• Led the exploration of low-code technology capabilities, establishing robust governance, implementing best practices, and creating reusable templates for the low-code platform
• Developed the initial version of a comprehensive web application, providing officers with a user-friendly, all-in-one no-code tool for learning, exploring, and conducting analytics seamlessly
• Empowered end-users through Robotic Process Automation (RPA) Centre of Excellence

• Performed data collection and analysis for the development and implementation of policies and strategies
• Identified manpower challenges, emerging skills-needs and training gaps through research, environmental scanning and analysis
• Developed interactive dashboards to present data, analysis and conclusions to the team in order to improve strategies

• Guided students from IS434 Social Analytics and Applications, clarifying course concepts and theories
• Assisted professor in the preparation of course material and answer sheets, and the marking of students’ work
• Advised project groups and provided recommendations on project approach

• Mentored students from IS211 Interaction Design and Prototyping on a weekly basis, providing consultations to refine project direction and review course material
• Documented and tracked student progress to better support project groups
• Clarified doubts and shared effective learning and application strategies for the module

• Collaborated with a team in a data warehousing proof-of-concept and supported the development of reporting dashboards
• Extracted, cleaned and processed spatial data from source systems, and traced data lineage for the purpose of business reporting
• Facilitated requirements gathering through the preparation of technical specifications for documentation and reporting
• Assessed viability of various systems, software and databases to be used for supporting the data warehouse

• Planned and executed detailed cutover plan for 100 companies across 4 business units, coordinating with respective project leads to ensure all cutover tasks were tracked to plan
• Prepared cutover checkpoint meetings and post meeting materials
• Developed post go-live warranty support structure and model
• Monitored warranty incidents, working with project consultants to investigate and fix warranty incidents
• Coordinated with end-users to resolve warranty tickets

Bachelor Of Science - Bs, Information Systems (Smart-City Management And Technology), 3.79/4.0

Graduated with Magna Cum Laude (High Distinction)

Gce A-Level, Science

Gce O-Level