I am a professional with extensive experience in product implementation, product support, and process improvement. Proven track record as a Product Implementation Specialist, adept at managing product delivery and facilitating communication between various teams. Transitioned to Head of Product Support, overseeing post-launch requirements and ensuring customer satisfaction. Currently serving as a Technical Project Manager, planning projects using Agile methodology and driving continuous improvement. Strong technical consultancy background with a focus on process optimization and effective bug handling. Known for excellent problem-solving skills, leadership, and a commitment to delivering high-quality results.Competencies: JIRA, HTML, css, JIRA, Scromming Frog, Moz, Google Search Console, Google Tag Manager, Google Analytics, Hotjar, Basecamp, Teamgatt, MongoDB, SQL
Listed skills include Public Speaking, Microsoft Word, Team Leadership, Microsoft Office, and 20 others.