• Prepared reports that reflect the risk scoring of retail and institutional clients based on internal compliance & AML policy, FINTRAC and FinCEN regulations• Implemented internal control framework while minimizing negative impacts on the business, implemented risk mitigation strategies; actively monitored suspicious transactions and red-flag clients• Assisted in company's annual compliance audit with MNP, provided compliance training to other departments inside the company on a regular basis• Prepared standard KYC documents to onboard both Canadian and foreign clients, reviewed W8-BEN, W8-BENE and W9 forms, performed background checks high efficiency• Filed STRs (Suspicious Transaction Reports) and LCTRs (Large Cash Transaction Reports) through FINTRAC F2R reporting system• Processed fiat and virtual currency deposit & withdrawal, sent wire transfers to clients on a daily basis, corresponded with Schedule I & Schedule II banks compliance team

• Prepared tax documents and transaction files for RECO annual audit• Supported deal secretary with his duties, including closing transactions, preparing commission cheque using brokerWOLF and more• Performed and reviewed the clerical related works; including document processing, record keeping and filing, data organizing and publishing, and other administrative related duties • Prepared internal reports, memorandums and proposals for decision-making process• Coordinated between the company, management and customers in terms of issues and resolution; maintained rapport with customers, managers and employees• Completed all tasks in strict compliance with company service standards and code of conduct

• Assisted agents with closing real estate deals; responsible with all related tasks• Supported the office with administrative functions and preparing correspondences to clients; communicated effectively with clients on purchase and sale progress• Answered incoming calls from clients and consulted attorneys for questions; showed excellent teamwork skill by assisting the executives to complete their duties• Assorted, merged, imported and exported between databases; integrated data and process• Liaised in between agents, banks, clients and lawyers on a regular basis; enhanced customer service and communication skills