Xin Weng is a Retail Salesperson at Optus.
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Retail SalespersonOptus Sep 2023 - PresentEngaged with customers to understand their needs and recommend appropriate products and services.Achieved and exceeded sales targets consistently, contributing to the overall success of the team.Provided exceptional customer service, resolving inquiries, complaints, and escalations promptly and effectively.Maintained up-to-date knowledge of products, services, and promotions to address customer queries and drive sales.Collaborated with team members to optimize sales strategies and enhance the customer experience -
Restaurant SpecialistGong Cha 2021 - PresentMaintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Up-sell additional productsTake accurate food and drinks orders using POS ordering or by memorizationHandling payment with cash and EFPOSMaintain workplace cleanliness.Training New Staff -
Assistant ManagerThe Bayside Asian House Feb 2019 - Present
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Restaurant SpecialistThe Bayside Asian House 2019 - 2022Greet and escort customers to their tablesPresent menu and provide detailed information when askedPrepare tables by setting up linens, silverware and glassesInform customers about the day's specialsOffer menu recommendations upon requestUp-sell additional productsTake accurate food and drinks orders using POS ordering or by memorizationHandling payment with cash and EFPOSMaintain workplace cleanliness.Training New Staff
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Restaurant SpecialistThe Bayside Asian House 2019 - 2022Greet and escort customers to their tablesPresent menu and provide detailed information when askedPrepare tables by setting up linens, silverware and glassesInform customers about the day's specialsOffer menu recommendations upon requestUp-sell additional productsTake accurate food and drinks orders using POS ordering or by memorizationHandling payment with cash and EFPOSMaintain workplace cleanlinessInventory and stock takingManaging orders with internal and external partners
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Food SpecialistHokka Hokka 2019 - 2021Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Offered advice and assistance to customers, paying attention to special needs or wants.
Xin Weng Education Details
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Interior Architecture -
Architecture
Frequently Asked Questions about Xin Weng
What company does Xin Weng work for?
Xin Weng works for Optus
What is Xin Weng's role at the current company?
Xin Weng's current role is Retail Salesperson.
What schools did Xin Weng attend?
Xin Weng attended The University Of Queensland, The University Of Queensland.
Who are Xin Weng's colleagues?
Xin Weng's colleagues are Damien Macarthur, Michael H Li, Kim San Antonio Estrada, Alicia Pattison, Letian Zhang, Julia Tan, Sunitha Fernandes.
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