Xin Weng Email and Phone Number

Engaged with customers to understand their needs and recommend appropriate products and services.Achieved and exceeded sales targets consistently, contributing to the overall success of the team.Provided exceptional customer service, resolving inquiries, complaints, and escalations promptly and effectively.Maintained up-to-date knowledge of products, services, and promotions to address customer queries and drive sales.Collaborated with team members to optimize sales strategies and enhance the customer experience

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Up-sell additional productsTake accurate food and drinks orders using POS ordering or by memorizationHandling payment with cash and EFPOSMaintain workplace cleanliness.Training New Staff

Greet and escort customers to their tablesPresent menu and provide detailed information when askedPrepare tables by setting up linens, silverware and glassesInform customers about the day's specialsOffer menu recommendations upon requestUp-sell additional productsTake accurate food and drinks orders using POS ordering or by memorizationHandling payment with cash and EFPOSMaintain workplace cleanliness.Training New Staff

Greet and escort customers to their tablesPresent menu and provide detailed information when askedPrepare tables by setting up linens, silverware and glassesInform customers about the day's specialsOffer menu recommendations upon requestUp-sell additional productsTake accurate food and drinks orders using POS ordering or by memorizationHandling payment with cash and EFPOSMaintain workplace cleanlinessInventory and stock takingManaging orders with internal and external partners

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Offered advice and assistance to customers, paying attention to special needs or wants.