I have always had an engineering interest in how things work, and how they can be improved. I have a passion for the understanding of IT technologies and how these might be implemented in order to meet specific requirements. I enjoy managing relationships with customers and suppliers in order to arrive at the best possible solution for the customer. I work hard to be an engineer who is an expert in his field of work, while also striving to make maximum use of knowledge gained both through experience and study. The main outlets for this knowledge are in my team and individual working or order to deliver and support the complex projects passed to me as part of my role.I also enjoy conducting pre-sales work in support of the Nowcomm sales team to ensure that correct products and services are delivered for the customer.My particular skills are in the following areas:Microsoft CUCM, UCCX, CUCX, CUBE, CUPS, Wireless and Routing & switchingVMWare ESXi and V-Centre managment and deploymentMicrosoft AD, Exchange and LyncLinux/Unix server administrationCCX Scripting and web programmingI have various relevant career certifications outlined below:Computer Networking (BSc, MSc), CCIE Voice(written), CCNP(Voice), CCNA(voice), CCDA, Arc Certified installer