Dwindle: Developed new sound effects and background ambient music, while reworking existing audio assets to align with the updated game design.Crafted detailed character sheets for multiple characters, including their backstories and interconnections, enhancing the narrative depth.Successfully met project deadlines and established task assignments for team members to ensure efficient workflow.Led a small sound design team, acquiring proficiency in a new audio system to create and mix high-quality soundscapes. Byte Hack: Designed and produced sound effects and music, making ongoing adjustments to align with the evolving game design.Collaborated with an external team to incorporate innovative ideas and implementations, enhancing the game's auditory experience.Served as the Sound Design Lead, ensuring team alignment and motivation while maintaining a shared vision throughout the game’s development process.Established clear tasks and timelines for the team, effectively managing deadlines to ensure project milestones were consistently met.

My responsibilities at Comcast were to assist departments in the West Division such as Inbound Sales, Loyalty, Indirect and Direct Sales, Stores, or other employees apart of Comcast with errors or questions they encounter with existing or new customer accounts. These customer accounts consist of services with cable, internet, home phone, and home security. I also handle tickets that the following departments submit for credits, adding sales ID's to orders, trouble calls for technicians, completing or cancelling orders, etc.

My responsibilities at Charter Communications (Spectrum) were to assist residential customers with questions or concerns regarding their billing statements, payments, changing their services, escalations, and beginner tech support before sending calls to techs.