Staff Analyst
● Represent supervisor at meetings and functions generally to gather information.● Complete special projects as assigned, working on a wide variety of financial, administrative, professional, management and community issues and problems of simple to medium complexity● Handle highly confidential information● Assist in onsite Records Management● Train other users on the technological aspects of facilitating patient scheduling, vaccine administration workflow, and reporting● COVID-19 Response Team○ Technical Support: Developed and recommended technological solutions with various applications such as Microsoft Teams, Smartsheet, Qualtrics. Provide Qualtrics solutions development and system administrator support to end users for new account creation requests, testing solution, vaccine scheduling, flu clinics and other programs. Participate in evaluation and design of workflow and process of the HHD Vaccine Management System in Salesforce (end-to-end automation solution for vaccine and testing management). Compile large amounts of data for analyzing and maintain highly confidential information.○ Training Support: Coordinate, plan, and oversee personnel training and staff development programs for COVID-19 Response employees. Provide training on technological aspects of facilitating patient scheduling, vaccine administration workflow, and reporting. Determine and analyze training needs for employees, supervisors, and managers. Manage online databases related to basic employee personnel files to record attendance, training progress, and acknowledgment of policies and procedures.○ Reporting: Compile data, produce information and interpret results. Develop reports, special documents and dashboards to support management’s daily and biweekly reporting needs○ Planning Support: Prepare, edit and revise department policy and procedure manuals for the Mobile Vaccination Unit and Scheduling Teams. Gather information to set up vaccine schedules