Xuan Phan Email & Phone Number

Ho Chi Minh City, Vietnam

• Contributed to the successful development of a beta book project by researching, writing, and editing content that aligned with the company's educational goals.• Crafted engaging and persuasive copy for marketing campaigns, including emails, blog posts, and web content, leading to a 30% increase in audience engagement.• Developed content strategies aligned with company goals, significantly enhancing customer experience and adherence to brand guidelines.• Collaborated with the marketing team to refine messaging across platforms, ensuring consistent and impactful communication.

• Managed customer inquiries and provided detailed product information, improving customer satisfaction and service quality.• Supported developing and maintaining partnerships, enhancing the company’s network and agencyrelationships.• Facilitated lead recognition and follow-up through effective telesales strategies, increasing conversion rates by 15%.• Supported logistics and content for company events, contributing to a 20% uptick in event attendance and participant engagement.

Vietnam

Vietnam

• Collaborated with the Director to oversee daily operations and ensure smooth execution of business objectives.• Managed staffing functions, including documentation, training, and consulting.• Coordinated event scheduling and represented the company in external engagements.• Co-developed and successfully re-launched the "Customer Report" product, generating significant profits within two months.• Supported strategic decision-making and fulfilled assigned duties to drive operational success.

Vietnam

- Coordinated daily operations alongside the Director, ensuring smooth execution of business objectives.- Successfully signed three major contracts, contributing significantly to the company's annual profits.- Played a role in driving business goals and fulfilling high-priority tasks assigned by leadership.

Vietnam

• Ensured compliance with company operational standards, contributing to a safe and efficient workingenvironment.• Delivered consistently high-quality customer service, maintaining excellent standards of food and beverage offerings.