Christy Chung Email & Phone Number

Washington D.C. Metro Area

• Created an Excel sheet for the region to use to calculate tips
• Assisted with event planning for company events and employee outings
• Created signage for new and innovated drinks
• Managed social media account for store
• Multitasked efficiently to maintain flow of the orders without compromising quality of service

Bethesda, Maryland

• Partnered with other internal teams to gather information for customers and projects
• Supported store teams via phone and email on web orders and guest relations
• Built relationships with customers to identify and resolve issues on the first interactions
• Collaborated with customers to identify products and quantities that will make their events asuccessful event
• Created an Excel sheet for customers who had large party orders with discounts implementedinto the sheet
• Provided an organized and timely follow-up with customers who required more information

Greater Atlanta Area

• Processed and tracked monthly alterations expense reports
• Generated reports to improve data integrity, electronics tracking, and assisting in inventorycount in Excel
• Ensured all new hires went through appropriate on boarding and New Hire Orientation classes
• Supported a team to improve customer service, increase sales, and protect company assets
• Ensured proper store procedures and policies were adhered to consistently
• Completed monthly Store Compliance Audits to ensure store was executing regulatory, legal,and compliance control activities at passing levels

Johns Creek, GA

- Maintained a safe learning environment for children- Created and prepare engaging activities that improve children’s mobility, language developing skills- Designed weekly, monthly, and seasonal layouts of the room

Lawrenceville, GA

- Aided and worked closely with children from 3-10 years old to increase their math and reading skills- Prepared materials and assignments for class and future tutoring sessions- Guided students with their class work and checked their pronunciations- Motivated students to achieve 100% on their class work and corrections and to focus on completing more.

Duluth, GA

- Sold variety of drinks - smoothies, milkshakes, flavored green/black tea, and milk tea - also sold small snacks- Collaborated with manager regarding price changes of drinks and snacks- Developed new flavors for consumers to try- Improved menu display and graphics for BubbleTime kiosk

Bachelor Of Science - Bs, Computer And Information Systems Security/Information Assurance

Associate Of Arts - Aa, Computer Science

Activities and Societies: Women in Engineering, Science, and Technology, Active Member (Fall 2019 — Present) FORTUNE’s Most Powerful Women.