Yahdo Warner Email & Phone Number

United States

Atlanta, Georgia, United States

Greater Atlanta Area

Diagnose and repair all hardware and software related issues on Macs and PC’s. Travel to schools, businesses, and homes to provide direct technical support. Ensure the proper installation of, operating systems, and software applications. Image, Bind, stage, and reconfigure existing systems to accommodate additional components. Prepare quality documentation and reports by Diagnosing, collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations. Document and manage all Service request per the company guidelines.

Kennesaw, Georgia

Diagnosed and repaired all hardware related issues.Travelled to schools, businesses, and homes to provide direct technical support. Installed hardware, repaired hardware, and performed minor software operations. Ensured the proper installation of, operating systems, and software applications. Imaged, Bind, staged, and reconfigured existing systems to accommodate additional components.

Kennesaw, Georgia

Worked on various Apple products to ensure customers’ requirements were met by specified deadlines. Achieved quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; determining system improvements; implementing change. Enhanced department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Imaged Hundreds of Computers from servers and thunderbolt cables. Set up and bind hundreds of computers to a network throughout different schools. Removed cameras and camera cables from laptops.

Specialize in promotion of Diageo Liquor products, such as Johnnie Walker, Bailey’s, Crown Royal and other various liquor brands. Attend continuous formal training on Diageo products to increase brand knowledge and sales. Demonstrate current market knowledge in all appropriate merchandise brands and products. Maintain appropriate inventory assortment for known customer profiles. Maintain daily sales logs and monthly report.

Associate'S Degree, Computer Electronics And Engineering Technology

Electrical And Electronics Engineering