Yahira Yahira Rodriguez Email & Phone Number

United States

Remote

Conducted extensive research, wireframing, prototyping, and competitor analysis to provide user-centric design solutions. Collaborated with diverse clients, from tech startups to non-profits, to implement user-centered design principles. Conducted user research, including interviews and personas, followed by user testing.Communicated design rationale.

Spearheaded UI/UX design for two Ford Charge Station mobile apps and two digital products, applying user-centered design principles to enhance the user experience using the Ford design system. Collaborated cross-functionally with product managers, engineers, and researchers to optimize complex flows and achieve business objectives.Conducted quantitative.

United States

Contracted for Ford Motor Company. Spearheaded UI/UX design for two Ford Charge Station mobile apps and two digital products, applying user-centered design principles to enhance the user experience using the Ford design system. Collaborated cross-functionally with product managers, engineers, and researchers to optimize complex flows and achieve business.

Wes

Conducted member surveys and interviews to improve member experiences, resulting in a 34% increase in customer satisfaction. Developed and executed customer experience solutions for workspace, online member portal, and website and served as the customer advocate for over 200+ members.Designed and managed operational workflows, using intuitive user-focused.

Developed and executed social media strategies, achieving 300+ weekly followers across 20+ accounts. Conducted in-depth research to create user personas and identify target markets. Utilized Canva and Adobe Creative Cloud for visual design and content creation. Provided custom reporting and analyzed performance metrics for clients.Develop and implement.

West Palm Beach, Florida Area

Managed 120+ client relationships, optimizing digital marketing strategies to exceed industry benchmarks.Designed, executed, and measured successful campaigns, maintaining a detail-oriented approach in a fast-paced environment. Nurtured client relationships by addressing their needs and pain points. Generated and analyzed reports using Excel and PowerPoint.

Tallahassee, Florida Area

• Develop creative ideas for marketing events to consumers and business partners.
• Collaborate with other interns to create and support marketing campaign.
• Generate content to post on social media outlets.

Atlanta

• Answered multi-line phone system and greet and direct guests as a Front Desk Agent.
• Coordinated services offered in all departments of the spa as a receptionist.
• Worked directly with managers in different departments to better understand hotel operations.

Tallahassee, Florida Area

• Responsible for spreading the word about PINK on campus.
• Host workshops and throw events to promote the PINK brand.
• Help company appeal to the college demographic.

Naples, Florida Area

• Assisted and directed hotel guests as a Beach Concierge.
• Directed and organized daily recreation activities for hotel guests.
• Worked with a MICROS POS system for guest charges.

• Coordinated with a team of 25 members to upkeep the store’s appearance.
• Promoted company products in order to maintain sales goals.
• Listed as 3rd top seller overall in individual sales during Semi-annual sale event.