Associate-Ii
Current• Conducted Conference Room Pilots (CRP) to validate system configurations and ensure alignment with client requirements, facilitating stakeholder feedback and finalizing the Functional system design.• Created detailed Functional Design and Training Documents for ERP Users, outlining system functionalities, and providing comprehensive training materials.• Analysed client requirements and developed Oracle Transactional Business Intelligence (OTBI) reports and analysisto meet their reporting needs.• Configured Oracle Salesforce and Oracle integration using OIC seamless integration.• Researched and implemented new modules and functionalities to enhance system capabilities based on client requirements.• Customized standard and custom forms using Oracle Sandbox and Salesforce lightning App builder, Object manager to meet specific business needs. • Implemented change management strategies to ensure smooth transition and user adoption of system, including conducting training sessions, developing communication plans, and addressing user concerns.• Developed and delivered comprehensive training programs for end-users, ensuring a thorough understanding of the system's functionalities and promoting efficient use of the product.• Maintained effective communication with Oracle support to resolve critical problems and issues encountered during implementation, ensuring timely resolution and minimal disruption to the project timeline.• Created detailed business flow diagrams using Visio to visually represent and document various business processes and workflows, aiding in the understanding and analysis of business operations
