Empowering State & Local Government in the Northeastern United States to have better insight in what is happening in their complex software applications, cloud environments and infrastructure.

I partner with our Local Government customers to protect the constituent tax dollar, improve the constituent experience, and enable civil services digitally.

Inside Account Executive based in New York. Assigned to our largest and most strategic Public Sector accounts.Responsible for managing complex sales-cycles from lead generation to close.

Enterprise Business RepresentativeDocuSignMay 2015 – Present Greater New York Area- Create and drive lead generation in financial enterprise accounts for DocuSign Enterprise Account Executives- Drive awareness into prospect base through email and call campaigns- Generate creative and strategic prospecting into Enterprise companies- Build prospecting pipeline and regularly communicate with direct sales to ensure alignment- Share information about DocuSign and generate successful discovery about the prospect's business intentions- Discern potential for purchase and schedule appointments with those who are of good potential to the Sales Account Executives to pursue- Record prospect information in CRM data base Salesforce- Participate in high level meetings that generate large ROI

Engage Existing Customer Base to improve their overall experience. Create a strategy to achieve quicker and more comprehensive CoSign roll out to end users. Develop strong relationships with all key decision makers and influencers across channels, from e-commerce to in-store operations teamsIdentify, develop, and recognize new opportunities for expanding your Customers’ business volumeAct as the liaison between Product Management and the Customer with a focus on feature collaboration.

Define departmental strategies whilst making sure they are in line with company marketing, sales and business development goals.• Identify, prospect and qualify new potential customers to be added to global sales pipeline.• Assist marketing team with lead generation and work with global sales teams to penetrate target accounts and industries.• Focus on generating and developing new relationships with global technological and commercial partners.• Conduct Market research analysis on lost accounts & prospects. • In depth knowledge of CRM SalesForce.Com and Marketo lead generation and nurturing system. I also hang on to interested leads that are not yet ready for sales and assist in the devlopment process.

•Providing world class customer service to FXCM's clients •Identifying and qualifying potential clients based on inbound traffic (Chats, Phones, E-mails) •Assisting clients with technical issues •Explaining FXCM's products to potential clients •Answering client inquiries on diverse topics such as the forex market, regulatory issues, and new FXCM products and offerings

I was responsible for generating relationships with new clients and maintaining those relationships. I was also tasked with doing low level technical support.