Yamini Harshitha Vs Email & Phone Number

Hyderabad, Telangana, India

Team LeadershipCustomer Service ExcellenceProduct Expertise & Process ImprovementIncident ManagementCross-Department Collaboration

Hyderabad, Telangana, India

● Identifying the hierarchy of the given company by using extensive research● Connect with clients on regular updates. ● Dividing the volume based on regions. Worked on leads from APAC, EMEA, LATAM & the US. ● Identify and compile the future lead prospects using SFDC● Keeping track of Associates’s attendance, productivity & quality. Managed a team of 15 - 30 Associates. ● Sending hourly, DOD, WOW reports on production & quality. Take extensive measures if quality dips below 98%. ● Delivering Constructive Feedback to employees especially freshers who are very new to the corporate work environment.

Hyderabad, Telangana, India

Finished 2 projects - Contract Validation & Asset Backfill associated with Uber (Client) using Salesforce CRM, Testing & Production Managed a team of 30+

Hyderabad

• Analyzing and auditing the quality of work done by the reps. • As a part of the verifier job, verifying accuracy and quality errors • Delivering feedback on errors identified for the team. • Providing on floor support, clarifying doubts and concerns of the team • Mentor new hires, guide them to attain the confidence levels needed • Maintaining 99% accuracy and quality • Training new hire batches according to the process requirement• Conducting floor huddles and delivering process updates to a team of 150+

Hyderabad Area, India

• Checking the activeness of the business in the market • Identifying Large customer Scales using LCS Dashboard • Identifying the business Spends and preparing the reports • Submitting the reports using SFDC tool • Maintaining the quality by scrutinizing the business reports

Bachelor Of Engineering - Be, Mechanical Engineering, Graduation

Intermediate, Maths, Physics, Chemistry, 12Th

Ssc, School, 10 Th Standard