Yana Stepanova Email and Phone Number

• In-depth knowledge of the entire WB personal account interface.• Selecting an assortment, developing niches and categories using MPStats and stat4market analytics.• Drawing up technical specifications for the buyer to search for goods, coordinating purchases.• Work with fulfillment. Organization of deliveries to WB, preparation of technical specifications for packaging and assembling of goods.• Control over the uninterrupted supply of goods to marketplace warehouses.• Organization of a full cycle of document flow.• SEO specialist WB, creating from scratch the entire text component of the future card. Analysis and optimization of key queries, categories and trends.• Drawing up technical specifications for designers to create a listing and develop content for cards.• Setting up a sales funnel and optimizing CTR indicators.• Analysis of competitors for assortment, prices, offers and promotions;• Processing customer feedback and questions, responding to customer reviews.• Interaction with accounting department, assistance in issues arising regarding returns, accruals, etc.• Monitoring sales, uploading current prices and balances, ensuring assortment rotation. Experience with Power BI.• Drawing up reports for the company and marketplace, sales analytics and tracking turnover.

1. Coordination and placement of orders with suppliers for goods according to the current matrix.2. Market analysis and development of new products for launch (comparison of prices, selection of the optimal batch, evaluation of delivery methods).3. Control over the fulfillment of orders by the manufacturer (dates of order readiness, preparation for loading, etc.).3. Control and support of logistics processes (placement of applications by forwarders; preparation of shipping documents; communication with declarants on customs clearance issues, etc.).4. Control of documents for customs clearance and certification (checking the validity of certificates, communication with certification authorities on the preparation of new certificates / refusal documents if necessary, communication with declarants for maintenance, preparation of official responses to requests from customs authorities, etc.)5. Dealing with defects and claims (drawing up claims; sending a photo report to the supplier; approval of claims; control of compensation).6. Formation of static reports from Power BI.7. Work in ClickUp.8. Reporting preparation. (Exel - VLOOKUP, pivot tables, etc.)