Yana R. Email & Phone Number

Addison, Texas, United States

Recognized as the Subject Matter Expert for Luxriot VMS for training.

United States

Experienced in Salesforce (Cases, Task Ray, FSL) and proficient in Email/Phone Handling, Administrative & Case Load Management. Skilled in Port Forwarding, Multi-subnet Networks, TCP/IP, DNS, DHCP, and Gateway management. Proficient in repairing, replacing, and maintaining low-voltage equipment at customer locations including IP and analog cameras, video management software, DVR/NVR hardware, Access Control Systems, Intrusion Systems, audio systems, and amplifiers. Capable of working with switches, routers, power supplies, Power Distribution Units, and UPS systems. Experienced in Cat5/BNC cable termination. Assisted Project Managers in preparing new accounts for monitoring and integrating equipment onto customer and company proprietary networks, including wireless access point equipment. Proficient in maintaining accurate inventory and documenting field activities. Experienced in collaborating on special projects with other teams and departments, including training other teams for LuxRiot VMS and creating training guides and resources for the team.

Dallas, Texas, United States

As the Founder of Moody Minds, I create a unique space where holistic wellness, creativity, and personal growth intersect. Through a combination of mental health coaching, sound healing, tarot reading, and creative arts, I guide individuals on a journey toward balance, self-awareness, and inner peace. My approach is grounded in mindfulness, self-discovery, and the healing power of art and energy.At Moody Minds, we offer a range of services designed to nurture both the mind and spirit:- Mental Health & Wellness Coaching: Personalized sessions to empower clients through emotional resilience, self-compassion, and personal growth.- Tarot Readings: Insightful, intuitive tarot readings that help individuals gain clarity, reflect on their path, and uncover hidden truths.- Sound Healing & Meditation: Therapeutic sound and guided meditations to relax the body, calm the mind, and enhance emotional well-being.- Creative Workshops & Events: Interactive sessions blending art, mindfulness, and creativity to foster self-expression and healing.- Retreats: Curated wellness retreats designed to provide deep healing, creative exploration, and a transformative experience in nature.Additionally, Moody Minds features an artisan shop (coming soon), offering handcrafted ceramics, candles, artwork, and other products designed to bring tranquility and beauty into everyday life. Each item is carefully crafted with intention and mindfulness, reflecting the moody yet cozy vibe of our brand.Whether you’re seeking mental health support, personal transformation, or creative inspiration, Moody Minds provides a nurturing, safe space to explore and grow. My mission is to empower individuals to live with intention, creativity, and calm, while fostering a supportive community of like-minded souls.

United States

At Yana Richelle Studio, I lead with a focus on creativity and quality. We specialize in portrait, commercial, event and other types of photography, as well as graphic design for businesses and brands that need these services.My role covers a variety of creative and strategic tasks. I manage the entire process from start to finish, making sure every project matches the client's vision and meets our high standards. I work closely with brands, models, and many other types of clients to bring their ideas to life. I also handle project management and provide creative direction, collaborating with my team to deliver impactful and eye-catching results.

Carrollton, Texas, United States

Handled data entry and customer support at Walmart Mail Order, focusing on creating and maintaining accurate customer accounts, clearing duplicate entries, and verifying insurance information. Responsibilities included taking inbound calls to answer questions about products and services, checking prescription status, correcting orders, order refills based on the insurance, conducting research to validate provider information, and making outbound calls as needed. Resolved customer issues, followed up on inquiries, researched billing and payment concerns, and ensured database records were consistently accurate and up-to-date.

Richardson, Texas, United States

The duties for this Internal Help Desk role at State Farm include managing Bitlocker Encryption, Citrix logins for Mac OS, Windows 10, handling incoming calls and chats, creating and tracking tickets using ServiceNow, filling out forms for agents such as phone line forwarding and access requests, troubleshooting mobile applications on both company-owned and personal phones, using remote control to access agent PCs, contacting agent PCs for responses, replacing/upgrading workstations and headsets, diagnosing audio issues in call systems, performing password resets for workstations and company iPhones, troubleshooting software issues with Microsoft 360 applications, troubleshooting hardware issues with LAN and desk printers and company devices, creating and escalating ServiceNow tickets, and enrolling security keys.

United States

Experienced and detail-oriented customer service professional with expertise in handling inbound calls from Samsung/Dacor servicers and technicians. Proficient in using CRM systems such as Zoho, as well as Microsoft Excel and Word for efficient document management. Skilled in email handling, validating documents, and providing training on Samsung systems and procedures to employees. Updating firmware on unit tickets, ordering/returning parts, and verifying/updating warranty claims. Closing service tickets and creating claims while troubleshooting and escalating Samsung system errors. Additionally, capable of providing MFA assistance and QA support including password reset and account deletion.

Associate Of Science - As, Education/Teaching Of Individuals In Early Childhood Special Education Programs, 3.9

Philosophy