Yang Gao Email & Phone Number

Burwood East, Vic, Au

Australia

Melbourne, Victoria, Australia

Melbourne, Vic, Australia

Melbourne, Australia

- Successfully secured multiple major customers through work collaboratively with the Sales and Operations team, drive the application of value-based pricing strategies across the tenders; review cost model, provide timely and accurate cost analysis, ensure the profitability of the contract meanwhile the price remains competitive.- Drive pricing and contract management compliance, ensure the integrity of commercial/ standard contract terms associated with price offers- Provide sales team with insight into the current contract performance for the Toll’s Global Top 200 customers. Design and implement customer scorecard to monitor the contract performance. - Conduct customer profitability analysis, identify opportunities for changes to contract customer prices and non-price attributes of products to drive profitable business outcomes.- Develop and manage key stakeholder relationships and cross-functional interfaces that help deliver profitable business outcomes. Respond to Sales team requests for customer solutions pricing.- Created a contract matrix and established an ongoing refresh process for the Toll’s top 200 customers to record the key contract info (e.g. Contract length, expire date, contract value) and commercial clause (e.g. insurance, indemnity, consequential loss, etc.)- Lead the ongoing development of junior team member

Melbourne, Australia

- Participate in national transport tenders, successfully lead a project team and secured multiple major customers (more than $100m revenue Pa.) by collaborating with national operations and sales team. Meantime, develop and improve cost models, enhance pricing accuracy.- Demonstrated planning and forecasting skills by taking both top down and bottom up planning approaches, in conjunction with the volume forecast from the operational team to produce the annual budget and quarterly rolling forecast.- Demonstrated success in cost control project through weekly/monthly P&L and cost analysis review meeting with key business stakeholders by investigating cost variance to plan/forecast and making recommendations to the cost center owners for better cost control in the coming months.- Successfully developed and implemented Contract KPI Dashboard across the business and perform detailed analysis, including of both financial and operational performance, to monitor contract profitability and service level. Identifying key issues and provide the action plan to the contract owner.- Participate in various business improve initiatives, provide support for contract continuous improvement projects and activities.- Assist the business manager in resolving debtor disputes.

Altona, Melbourne

Responsibilities- Develop cost model to produce price for new business and existing business.- Utilising existing cost model to measure capital expenditure performance.- Develop and maintain rate calculators and support rate queries from internal stakeholders.- Assisting branches and account managers with rate queries and adjustments.- Extract and analyse data from FNSS systems to provide fact basis for analysis and performance review.- Compile daily, weekly and monthly performance reports and EDI data for internal and customer requirements.- Provide analytical support for budget preparationAchievements- Developed a Repair & Maintenance report, which contain actual and budget repair & maintenance cost and trend graph:- By individual fleet- By cost item (e.g. Tyre, Engine rebuild, Brake replace)- By week, month and YTD.- This report has been used to assist fleet budgeting in last financial year.- Developed a new rate card review template, streamlined the rate card review process

Hawthorn East, Melbourne

Responsibilities· Collecting and analysing Primary Freight & Secondary Freight operational KPI, identify opportunities for improvement.· Assist commercial manager during tender process and help implementing the transport strategy.· Providing analysis to support business manager (Transportation) during rate negotiation with suppliers.· Develop procedure to improve reporting efficiency.Achievements• By Reviewing and streamline Primary Freight Saving report process, I developed an Excel template to reduce the report production period from 2 days to 2 hours.

Essendon, Melbourne

Responsibilities· Preparation of weekly/monthly financial and performance reports for major Linfox Retail Division contract (Coles, Woolworth, Target, Bunnings, and Kmart.)· Engaging with operation/commercial managers to discuss the weekly/monthly expense, adjust the report by taking up/writing back accrue through upload journal entries.· On weekly basis, liaise with senior management, holding telephone conference with operation managers (AU & NZ) to review the financial report.· Provide weekly commentary report to senior management after telephone conference.· Helping operation managers to understand the financial report by converting the financial number to operation language on daily basis.· Collect and analyze Coles delivery KPI, assisting operation vice president with Coles delivery window change project.· Balance sheet reconciliations and maintenance of fixed asset register.· Preparation of weekly operational & financial KPI for internal review.· Assisting Commercial Manager prepares and review cost center budgets and forecasts.· Developing financial report and commercial tools to improve the reporting efficiency.· Preparation of monthly fuel surcharge and annual rate review for contracted customers.Achievements· Liaise with IT department, utilizing existing Lindas operation data to create a Performance KPI database and developed weekly KPI report base on this database.· •Implement the weekly KPI report. Educate operation managers on how to use this report to measure their sites performance.• Utilize the Weekly KPI Report and Weekly Financial Report, develop and implement Balance Score Card report to assist senior management conduct business performance review.