Yang Xu Pmp® Email & Phone Number

✅Cost Saving• Reduced translation and annotation errors by 50% through the implementation of streamlined quality assurance processes.• Implemented cost-saving measures resulting in a 52% decrease in the cost of the Pre-triggering annotation task while maintaining high quality and adjusting the scope.✅Operations Efficiency• Increased the translation team's productivity by 25% through the implementation of an auto-translation tool on Weblate.• Provide daily leadership, collaborate with engineering, and oversee performance management to ensure operational metrics are met.• Successfully manage multiple projects with limited resources, ensuring timely delivery of all projects.• Develope technical domain expertise in Generative AI and trained a growing team to perform annotation and translation tasks.• Recommend innovative solutions to business challenges, driving operational improvements and team collaboration.

• Developed and maintained review workflow, guidelines and training material for all 9 core languages• Presented QA training materials to translators who work in 9 core languages• Provided onboard training to new translators

• Reviewed, translated and tested materials in HR, finance, IT and marketing fields from English to simplified and traditional Chinese and vice versa• Created and maintained glossaries, language guidelines in English, simplified Chinese, and traditional Chinese• Drafted and presented localization feedback reports to engineering stakeholders

Toronto, Ontario, Canada

• Managed and translated over 300 projects, ranging from documents to entire websites, in medical, legal, financial, logistics, customs, and other fields• Work as a freelance interpreter for over 30 clients, including board members and executives• Provide subtitling and transcription services to 5 corporate clients, including Vice Media• Proactively identify cultural differences and facilitate clients’ meetings• Uphold strict confidentiality policy when translating and interpreting confidential and diplomatic materials

• Provided subtitle translation from English to Chinese and Chinese to English in srt files using subtitle translation software• Created and optimized timecodes for original and translated subtitle• Delivered multiple subtitle translation srt files under tight deadlines

Vienna, Vienna, Austria

• Translated and localized the United Nations Office on Drugs and Crime (UNODC) eLearning official website and eLearning courses (https://www.unodc.org/elearning/zh/index.html)• Facilitated in recruiting voice-over talents by reviewing and selecting audio samples• Actively recruited volunteer Mandarin, French, and Arabic translators, and reviewers by handling test translations• Maintained and improved the service quality by providing feedbacks to volunteer translators and reviewers• Provided ongoing administrative support to senior executives, driving organizational success through the management of daily operations and special projects• Composed and proofread memos, letters, reports, and presentations, providing accurate, concise, and error-free communication• Delivered IT (Information Technology) support to UNODC eLearning partners remotely

Toronto, Ontario, Canada

• Prepared students the IELTS (International English Language Testing System) test • Tutored students on graduate-level project management courses that focused on hands-on experience with Microsoft Project• Taught lessons encompassing a range of skill-building activities for IELTS listening, reading, writing, and speaking tests• Instructed over 20 students who received qualifying IELTS grades to apply for universities• Helped students understand and have access to academic and campus services

• Provided over-the-phone interpreting service to corporate clients, including banks, insurance companies, hospitals, pharmacies, and courts• Helped clients overcome language and cultural barriers• Handled over 20 client interactions per day, giving detailed, friendly, and polite interpreting service to client retention

Master Of Conference Interpreting, Language Interpretation And Translation

• Relevant courses: Financial Conference Interpreting and Simultaneous Interpreting

Graduate Certificate, Project Management

Activities and Societies: • Relevant project: Tech Adventure and Innovation Theme Park • Relevant courses: Project Planning, Project.

Certificate, Language Interpretation And Translation

Activities and Societies: • Relevant courses: Literature Translation and Legal Translation

Graduate Certificate, General Interpreting-Community/Legal/Healthcare

Activities and Societies: • Relevant courses: Legal Interpreting, Medical Interpreting, and Community Interpreting

Bachelor Of Arts - Ba, Clinical Psychology

Activities and Societies: • Relevant courses: Human Anatomy, Statistical Methods, and Neural Basis of Behavior

Transportation/Mobility Management