🔒 Passionate about Protecting Privacy | Security Analyst | Diversity Advocate 🔒My journey took an exciting turn when I delved into the world of Full Stack Web Development, earning a certificate from the University of Minnesota. Web development unlocked a world of possibilities, sparking my passion for Cybersecurity.Beyond my technical pursuits, my aspiration is to be more than a Security Analyst in incident response—I want to be a voice for Asian American women in tech. I believe in breaking barriers, rewriting norms, and ensuring diverse perspectives in shaping our future.My ultimate goal? To contribute to a safer digital world, one where organizations and individuals can trust in the security of their data. Let's make an impact together.📧 Reach me at yanggloria91@gmail.com | Let's Connect ✨
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It Support SpecialistStarMinneapolis, Mn, Us
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Junior Cybersecurity AnalystTennant Company Jul 2024 - PresentEden Prairie, Minnesota, United States• Monitor endpoint detection and response systems using Microsoft Defender.• Investigate, mitigate, and respond to system vulnerabilities and risks by analyzing audit and sign-in logs across Microsoft Azure.• Identify and remediate threats powered by human and machine intelligence on CrowdStrike, addressing potential PUP and malware.• Resolve security incidents and address potential disruptions by creating, documenting, and maintaining detailed incident logs on SharePoint.• Collaborate with IT teams to ensure secure network and server configurations, while enhancing security awareness and helping employees identify and report phishing attempts using KnowBe4’s PhishER platform.• Manage and prioritize security tickets through Arctic Wolf. -
Tech SupportRbc Wealth Management Oct 2023 - Jun 2024Minneapolis, Minnesota, United States• Assisted closely with financial advisors and their team members to deliver technical assistance, leveraging Salesforce and various RBC applications.• Diagnosed hardware failures, configuring computer systems and peripherals, and coordinate repairs or replacements as needed.• Utilized remote desktop tools and collaboration platforms to provide remote technical support, resolving issues efficiently without the need for onsite support. -
Collections SpecialistTennant Company May 2022 - Oct 2023• Utilized strong analytical skills to expedite the resolution of unpaid customer accounts, minimizing financial risk and maintaining customer relationships.• Collaborated cross-functionally with internal teams to investigate and resolve customer disputes, addressing root causes and ensuring optimal problem resolution.• Preserved the integrity of customer information through accurate documentation and timely responses, highlighting attention to data security and privacy.
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Customer Account Representative3M Oct 2018 - Oct 2019Woodbury, Mn• Served as a proficient communicator and liaison between internal and external stakeholders, utilizing effective communication strategies to ensure clear and secure exchange of information.• Leveraged SAP Software Solutions expertise to process orders and manage customer data securely, emphasizing the importance of data integrity and access controls. -
Marketing InternEat Drink Dish Mpls® Jun 2018 - Dec 2018Greater Minneapolis-St. Paul Area• Provided on-site support in managing events, ensuring security protocols were followed during check-in, guest interactions, and event set-up.• Oversaw the security aspects of Eat Drink Dish Mpls' Facebook and Instagram accounts by monitoring and analyzing analytics taking into account data privacy and security concerns.• Raised awareness about events and promotions through Instagram stories during events and used the official account to communicate important community related updates.
Gloria Y. Education Details
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Marketing Communications Major & International Studies Minor
Frequently Asked Questions about Gloria Y.
What company does Gloria Y. work for?
Gloria Y. works for Star
What is Gloria Y.'s role at the current company?
Gloria Y.'s current role is IT Support Specialist.
What schools did Gloria Y. attend?
Gloria Y. attended University Of Wisconsin-River Falls.
Who are Gloria Y.'s colleagues?
Gloria Y.'s colleagues are Malik Fayyaz, Bhujango Mandal, Elanna Rod, Quentin Alain, Alex Pardo, Umi Windjamer, Alise Lee.
Not the Gloria Y. you were looking for?
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Gloria Lee
An Experienced Administrative Management Specialist With Job Experience In Various Work Settings Incl. U.S. Embassy In S. Korea For Over 20 Years, And Higher Education And Various Non-Profit Organizations In U.S.Los Angeles Metropolitan Area -
Gloria Zúñiga y Postigo
Ethics In Leadership, Forbes School Of Business & Technology, The University Of Arizona, Global CampusUnited States1gmail.com
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