Mechanical Tech Support Specialist
CurrentThe Mechanical Tech Support Specialist at ASSA ABLOY is responsible for providing technical assistance to customers regarding mechanical locking systems and related products. This role involves diagnosing and resolving technical issues, assisting with product installations, and offering guidance on maintenance procedures. The specialist will interact with customers via phone, email, or in-person to troubleshoot problems, answer inquiries, and provide training on product usage. Additionally, the specialist will collaborate with internal teams to escalate complex issues and contribute to product improvement initiatives.