Yanice Zhang Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Assist lawyers in assessing eligibility for immigration applications: visitor visas, work permits, family class sponsorships, PR card renewals, citizenship applications, and Humanitarian & Compassionate grounds applications, etc. • Preparing application packages: drafting submission letters, instructing clients on document collection and form signatures, tracking application status after submission. • Support lawyers in matters before the Immigration and Refugee Board and Federal Court: disclosure preparation for hearings and judicial reviews.• Liaise between clients and lawyers with promptness and courtesy.• Provide both translation and interpretation support between Mandarin/Cantonese and English.• Perform daily administration: cold call correspondence, opening/closing files, updating account information on ESILAW system, invoice issuance, and schedule arrangement.

Richmond, Bc

• Case Manager for various immigration applications, including Express Entry, BCPNP, Family Sponsorship, PR renewal, citizenship applications, and visa applications.• Responsible for school applications for international students.• Received and processed walk-in clients for immigration consultations.• Issued sales receipts using QuickBooks. • Increased clients’ language proficiency from IELTS Writing 6 to 7, Speaking 5 to 6.

Burnaby, Bc

• Developed the IELTS training division, including curriculum design and course instruction, and student follow-up.• Liaised with business partners for course promotion.• Achieved enrollment goal increased by 50%• Instructed students at varied levels in IELTS A/G, French 120, and ESL.

Richmond, Bc

• Led BC secondary school credit course project in conjunction with BC independent school.• Promoted courses and established a positive brand image to the public by liaising between school and external contacts, including newspapers, website marketers, and graphic designers.• Composed and edited articles to promote college via varied social media channels while designing school admission brochure and coupon.• Instructed students at varied levels in IELTS, French, LPI and ESL.• Provided exceptional customer service by greeting visitors and addressing inquiries via telephone.

Certificate In Immigration: Laws, Policies, And Procedures

Master Of Education (Med), Teaching English As A Second Or Foreign Language/Esl Language Instructor

Activities and Societies: Taekwondoteaching strategies towards students at different level including younger and adult learners.

Bachelor Of Arts (B.A.), English And French Language And Literature

Activities and Societies: AIESEC, College Basketball Team, Business Administrative Association