Lucy Shen Email & Phone Number

United Kingdom

Manchester, England, United Kingdom

• Primarily coordinating Professional Services engagements with low level governance required, in addition to working closely together with Programme and Project Managers, supporting them on large-sized customer facing.
• Coordinating Professional Service engagements (such as network survey, managed device lifecycle, managed print services, tenant-to-tenant migration, active directory certificate services, Voice of Users etc.)
• Organising internal and external project meetings
• Keeping meeting minutes and disperse them
• Keeping detailed project notes and documentation (incl. highlight report and RAID log)
• Creating project schedule with PM

Manchester, England, United Kingdom

• Primarily coordinating Professional Services engagements with service request governance required, in addition to working closely together with Programme and Project Managers, supporting them on medium to large-sized.
• Coordinating Professional Service engagements (such as packaged services, managed device lifecycle onboarding, managed print deployment etc.)
• Organising internal and external project meetings
• Keeping meeting minutes and disperse them
• Keeping detailed project notes and records
• Creating project schedule with PM

• The Ethnic & Cultural Diversity Network (EC Network) is one of Softcat’s D&I groups. We provide a safe space for our employees to come together, discuss relevant topics, share experiences, support one another and.
• Supporting the network members with a safe space for open discussion on ethnicities and cultures & celebration of holidays
• Collaborating with other D&I networks to support overall D&I objective and creating the space for intersectionality
• Representing the network internally at leadership meetings and externally as part of any partnership initiatives

Manchester, England, United Kingdom

Responsible for streamlining new joiner process, taking minutes during meetings, supporting any and all network projects and initiatives.

Manchester, England, United Kingdom

Working along the specialist sales team assisting the day to day sales operation's activities, liaising with vendors & distributors and other internal departments.

Manchester, England, United Kingdom

As a group of leading UK technology organisations dedicated to building a more diverse and inclusive workforce, our ambition goes beyond simply raising awareness. We’re taking action to rebalance representation in the UK tech industry for the benefit of individuals and the organisations they work for.I am a project member of the Careers Hub stream within.

United Kingdom

After relocating back to the UK, COVID-19 lockdown measures have halted my plans of starting a new job immediately. During this time, while waiting for my start date for Softcat PLC, I've focused on personal development such as gaining knowledge in Property Investment and Management, Personal Finance; continued to improve on my vocabulary and grammar.

Hong Kong

Leading the recruitment team to support talent pipeline for FDM's graduate programme.Maintaining and building relationship with universities.Supporting and leading different recruitment events such as Open Evenings/Workshops/Campus Recruitment

Hong Kong

Working closely with the APAC Sales team, as a recruiter I focus on finding suitable candidates in the UK to join the FDM Graduate Programme and represent FDM as IT or Business Consultants on our client sites in Hong Kong and China.

London, United Kingdom

Support talent pipeline for both UK and APAC regionsWorking with APAC Sales team, as a recruiter I focus on finding suitable candidates in the UK to join the APAC clientsAttending university careers fairs, and maintaining relationships with student societiesFDM is the market leader in the Recruit, Train and Deploy industry.We recruit and train graduates.

Manchester, United Kingdom

• Up-selling all products, achieved highest ‘Average Meal Spending per Customer’ every week
• Earned the responsibility for cash handling procedures
• Received praise from customers in person and through emails to the head office
• Flexible in working hours, took longer hours shifts and cover shifts in the absence of other team members

Urmston, Manchester

• Engaged with customers through personal approaches, such as acknowledging old customers by asking them how was the products they purchased last time, and starting conversations with new customers about the best-sellers.
• Successfully endorsed in-store and online promotions, such as promoting 'three for two' gift boxes during the Christmas season

Manchester, United Kingdom

• Provide food or bar or wine service at a variety of events such as racecourses, etc.
• Provide customer service of the highest possible standard
• Cash handling include cash register duties

Manchester, United Kingdom

• Adapted to work in a variety of events including conferences, weddings and charity events. For example, delivering fast service for conferences, charismatic service for weddings and attentive service for charity events
• Engaged in diverse roles, such as bar assistant and waiting staff, while working both in teams and individually. Took responsibilities such as explaining to new members the style of services for the evening and.
• Always paid attention to detail, such as guests’ dietary requirements, changes of seating plan and changes in guests’ behaviours.

Manchester, United Kingdom

• Provide food or bar service at a variety of events, such as Cricket matches, festivals, etc.
• Provide customer service of the highest possible standard
• Cash handling include cash register duties

Manchester, United Kingdom

• Providing customer service of the highest possible standard.
• Assisting colleagues and customer wherever possible.
• Assisting during busy periods when needed and offering additional support.
• Cash handling and cashier duties.

Bachelor'S Degree, Accounting

Activities and Societies: Chinese Accounting Society

A Level, Accounting/Business Studies/Economics/Psychology/Chinese, A/A/A/B/B

Activities and Societies: Economics society and Equality and Diversity society.

High School

Activities and Societies: young leader and peer mentorMath-A* English Language-B English literature-B Food technology- B Business studies.