Yannick Byrd Email & Phone Number

Over the course of the past 18 years, I have gained much experience and education in my field, however, I am still actively learning and growing, and am committed to keeping up with changes and emerging technologies that impact the areas I touch.Although I always had an interest in computers, video games, and all things "techy", it wasn't until I started working for Comcast that I was officially inducted into the wonderful world of Information Technology; that was the springboard I needed. From that point, I have worked in the following industries (some of which the associated jobs overlap with other industries listed):* Telecom* Healthcare* Education* Public utilities* Non-profit* Entertainment* Broadcast* Ministry* Construction* Small businessWithin these different sectors of the workforce, I have worked in the following capacities:Help Desk/Desktop Support* Technical Call-Center Representative* Desktop Support Technician* Deskside Support Technician* Remote Support Technician* Jr. Systems Administrator* Jr. Network AdministratorInformation Security* SOC (Security Operations Center) Engineer* Security Incident Handler* IR (Incident Response) Contributer* Blue Team Role* Red Team Contributer* Cybersecurity Architect TraineeSystems Engineer* Systems Administrator* Procurement* Data Management and Security* Testing and Quality Assurance* Research and Development* Platform and Software Implementation

Listed skills include Customer Service, Microsoft Office, Troubleshooting, Software Documentation, and 1 others.