Yanxin Tan Email & Phone Number

Vancouver, British Columbia, Canada

Rezgo is a reservation technology company for tours and activity operators. • Develop and execute comprehensive product roadmaps to prioritize and build features that maximize user engagement and business value• Establish user stories and prioritize feature backlogs, ensuring the successful delivery of customer-centric solutions• Lead the full product development lifecycle for new features, encompassing requirements analysis, roadmap planning, design, development, QA, launch, and support• Collaborate with cross-functional teams (Engineering, Sales, Customer Success, Marketing) to define and execute product strategy, ensuring alignment and effective communication across teams• Initiate and implement process improvements in product development, optimizing efficiency and accelerating feature delivery to enhance customer value

Montreal, Quebec, Canada

Bryj is a full stack mobile technology company that is a trusted partner of Microsoft and Salesforce. My role here involved collaborating with cross-functional teams to manage the full product development cycle of iOS and Android mobile applications for high-value enterprise customers. • Led the full product development cycle of iOS and Android mobile applications, such as requirements gathering, roadmap planning, design, development + QA, launch, and support • Managed cross-functional teams and customer communications, defining and executing the product strategy to realize the product vision of mobile apps used by millions of users • Collaborated with the design team to define the UX/UI app experience to provide the most optimal user and business value • Established user stories and prioritize feature backlogs to ensure the successful delivery of customer- centric solutions • Reviewed and consolidated feedback across stakeholders to implement new processes streamlining the project lifecycle • Built and maintained customer relationships to maximize revenue generation through renewals and upsells

Montreal, Quebec, Canada

• Led the full product development cycle of iOS and Android mobile apps, collaborating with R&D and design• Managed customer product needs, working with cross-functional teams to ensure the successful delivery of quality apps

Montreal, Quebec, Canada

• Led product and feature designs, defining the roadmap and UX/UI of the marketing analytics solution• Managed customer engagement activities, bringing on new beta testers and coordinating the customer on-boarding process

Japan

Aomori Spring Resort is located in Northern Japan with a hotel, golf course, ski facilities, and world-class park and pipe setup. My role here involved leading the digital transformation and the international sales & marketing efforts to elevate the local resort into an international tourist destination and a premier training hub for Olympic ski and snowboard athletes. • Led the planning and execution of new digital platforms, such as the adoption of a new website and hospitality management system, resulting in 20% cost reduction and a consistent annual customer growth of 30% in 2 years • Developed the sales and marketing strategy to shift focus from local to international markets • Established marketing partnerships across different regions to run campaigns through online platforms, magazines, and social media channels • Initiated and ran the first English ski school program to successfully expand the resort’s international customer base, accomplishing a student growth of 137% by the 2nd Winter Season • Managed the customer experience of 100+ VIP guests and 10+ visiting international groups such as Olympic and Paralympic teams, ensuring customer satisfaction throughout their visit • Spearheaded the foreign staff recruiting effort and supervised a team of 6-8 foreign staff members • Collaborated with senior management to execute specific change tasks and deliverables, acting as the liaison between the American owner and the local Japanese team

Greater Philadelphia Area

• Organized economic data and presented analysis of emerging market country exposures • Monitored portfolios using Excel, Green Package, and Bloomberg Terminal

Kuala Lumpur, Malaysia

• Published articles with fashion, beauty, and health advice catered to 45,000+ readers• Facilitated photoshoots for the fashion team, designing youthful and fashionable styles for 25+ models

Master Of Business Administration - Mba, Business Analytics

Activities and Societies: Vice-President of Desautels Graduate Health and Wellness Committee I Member of Desautels Graduate Technology.

Bachelor'S Degree, Major In Psychology, Minor In Economic Policy

Activities and Societies: Varsity Women's Squash, Friars Senior Society- Co-captain of the Division 1 Varsity Women’s Squash Team - Key.

High School Diploma