Yao Michel Bony Email & Phone Number

Montreal, QC, CA

Montreal, Quebec, Canada

-Diagnose issues customers are experiencing with Shakepay-Have a thorough understanding of our products, features, and processes-Collaborate with other team members to resolve customer inquiries-Relay feedback about the customer’s experience to other teams-Investigate suspicious activity, gather information, and take appropriate actions toprevent.

Montreal, Quebec, Canada

-Led the seamless onboarding experience for new customers, guiding themthrough the process of entering the cryptocurrency market.-Expertly addressed an array of inquiries, spanning technical, product-related,and general questions, demonstrating a comprehensive understanding ofblockchain technology and cryptocurrency markets.-Enhanced fraud detection.

Montreal, Quebec, Canada

-Managed accounts receivable processes with precision, efficiently processingincoming checks for timely settlement of client invoices within the system.-Demonstrated meticulous attention to detail by creating and updating clientaccounts, ensuring accurate and up-to-date financial records.-Streamlined financial reconciliation by consolidating bank reports.

Montreal, Quebec, Canada

-Managed the smooth processing of payments by ensuring the delivery of checks to suppliers andoverseeing the settlement of company expenses, including utilities and telecommunications bills.-Conducted accurate data entry and detailed costing of invoices, maintaining precise financialrecords and ensuring prompt expense recognition.-Played a vital role in.

Montreal, Canada Area

-Conducted thorough inventory controls to ensure accurate stock levels, optimizingresource allocation and maintaining operational efficiency.-Rectified discrepancies arising from supplier errors in merchandise reception,safeguarding data accuracy and contributing to streamlined inventorymanagement.-Generated comprehensive reports for each warehouse.

Montreal, Canada Area

-Prepared and meticulously printed tax sheets for clients, ensuring accuracy and adherence toregulatory requirements.-Collaborated closely with accountants to assist in completing tax sheets, contributing to seamlessand timely tax filing processes.-Analyzed documentation provided by clients to strategically determine optimal approaches for taxcalculations.

Bachelor Of Business Administration - Bba, Logistics, Materials, And Supply Chain Management

College Degree, Business Administration And Management, General