It Project Coordinator
Harpenden, Hertfordshire, United Kingdom
The role incorporates project coordination & management responsibilities to analyze current reporting methods/ requirements of new/prospective clients which arise from successful bids and design bespoke software solutions tailored to client/stakeholder reporting specifications.• Constantly liaise and collaborate with staff across different platforms ranging from stakeholders, developers, directors and operators to accomplish successful projects.• Attend meetings at client sites to define and document project objectives, project scope, budgeting, resource and overall project approach. • Proficient in Smartsheets Project & Programme Management solution. • Act as the link between application developers and operations staff who utilize technology on a day to day basis. • Visiting clients/operators across different sites to investigate and experience operational issues such as crashes/bugs or implement solutions and compile reports on findings.• Deploying the software and updates to various contracts which eliminate frequency of bugs/crashes.• Updating and reviewing project documentation such as issue logs, risk registers & configuration item records.• Carrying out strategic data analysis to identify patterns/circumstances which trigger operational issues.• Exporting performance data from system portal and interpret for reporting purposes.• Identify, analyze, prioritize, mitigate and communicate project risks and issues.• Developing and updating training and briefing material for operators/client.