Yaqub Abdillahi Email & Phone Number

London, England, United Kingdom

Currently assigned within the management team for projects within State Street investment bank on behalf of Bell Integration, where i am undertaking a Data and Infastructure Migration, Transformation and Windows 10 Hardware deployment rolled out to approximately 10,000 users spread over 9 Countries within the EMEA sector.

Leighton Buzzard, Bedfordshire, United Kingdom

Constantly seek and exploit opportunities that would guarantee project success.Managed expectations of client stakeholders, international production teams, engineers, project managers and 3rd party suppliers.Controlled the use of resources materials in projects worth upto and over 1m.Operating alongside PMO and Project Managers to ensure projects are.

Watford, United Kingdom

Enforced project governance resulting in increase in project success.Controlled the use of professional resources in projects valued up to £1M.Applied cost baselining methods to enhance accurate forecasting.Ensured projects are correctly scoped to increase project success.Implemented OLA & SLA policies which decreased project management delays.

Harpenden, Hertfordshire, United Kingdom

• The role incorporates project coordination & management responsibilities to analyze current reporting methods/ requirements of new/prospective clients which arise from successful bids and design bespoke software.
• Constantly liaise and collaborate with staff across different platforms ranging from stakeholders, developers, directors and operators to accomplish successful projects.
• Attend meetings at client sites to define and document project objectives, project scope, budgeting, resource and overall project approach.
• Proficient in Smartsheets Project & Programme Management solution.
• Act as the link between application developers and operations staff who utilize technology on a day to day basis.
• Visiting clients/operators across different sites to investigate and experience operational issues such as crashes/bugs or implement solutions and compile reports on findings.

Luton, United Kingdom

• ISS provide Total Facilities Management services for defense electronics company SELEX Galileo
• Designate site maintenance assignments and requests to facilities staff.
• Generate additional works requests/quotes for projects outside the SLA
• Asses work carried out by contractors meets acceptance criteria standard and report to seniors.
• Liaise with account & maintenance manager regarding site issues and provide solutions.
• Produce & Close down assignments upon successful completion by site staff & contractors.

St Albans, United Kingdom

Northampton, Northamptonshire, United Kingdom

• Customer Relations Manager TempPPI cases to investigate were received as work packages and the process was tailored to the values of the business.
• manage work package to ensure Service Level Agreements are met on time and not breached
• Investigate PPI (Payment Protection Insurance) cases in line with FSA (Financial Services Authority) and FOS (Financial Ombudsman Service) regulations
• Calculate redress amounts with precision where cases have been upheld
• Evaluate asses and analyze evidence/testimonies in order to comply with guidelines
• Complete Compliance Assessment Forms for audits and quality assurance

Bachelor Of Science - Bs, Bsc Product Design

Level 3 Diploma, It Software Development

IT (Software Development) - BTEC Level 3 This course covers key IT areas, with specialist units covering Computer systems - Software.

Gcses, English Maths Science, Achieved 8 A-C Grades