Offer tax and technical support to individuals filing federal & state tax returns for current & previous tax years.Provide guidance and explanations of tax and technical terms to customers while empowering them to prepare their own taxes.Apply defined practices, procedures and company policies to troubleshoot and resolve tax and software issues.Stay up to date on tax laws, forms and schedules and conduct research when necessary to best serve our clients.

Managing my own book business sales online: Logistics, selling and inventory forecast, procurement process, customer service, invoices, supplier relations, shipping and receiving, loan and capital analysis, profit (loss) analysis.

Managing business relations with China suppliers, inventory management, employee management, customer delivery logistics, internet marketing: Google ads, facebook business page creation and management, website design and management, local advertisement design and execution, direct and indirect sales work, telephone marketing, customer service, workshop product repairs and modification

Worked with accounts payable and receivable, procurement, purchase orders, invoices, inventory audit, communicate/negotiate with international suppliers, execute many administrative and secretary duties, reconciled bank and corporate accounts, payroll, shipping and receiving, financial analysis, file keeping and bookkeeping.

Executed capital accountant and government accounting compliance functions. Gave audit support. Worked general ledger accounts into SAP system and modified fixed assets accounts as well.

Managing the racket ball and tennis courts and office. Manage the collection of payments and help contribute to provide an enjoyable recreational environment. Also, attended a study room and expanded its open hours for students use in AE 242 in the College of Business Administration building at UPRM.