Yash Sharma Email and Phone Number
With a robust financial planning and wealth management background and extensive experience in customer service and account management, I offer a unique blend of analytical skills and client-focused expertise to any professional setting. Currently pursuing a certificate in Investment Funds in Canada, I am also trained and certified in Excel for Financial Planning and Analysis. My professional journey includes roles as a Customer Service Associate at Walmart and an Associate at Wipro, where I honed my problem-solving skills and developed a keen ability to manage client inquiries efficiently. At John Deere, I served as an Accountant, administering client relationships and ensuring compliance with industry regulations through rigorous internal controls. My educational foundation from Symbiosis College, with a Bachelor's in Commerce, complements my practical experience, equipping me with the knowledge to make strategic market and financial decisions. Fluent in multiple languages, including English, Hindi, Marathi, and Punjabi, I excel in communicating complex financial concepts to diverse audiences. My commitment to excellence is further demonstrated by the Special Recognition Award from John Deere and Employee of the Month at Wipro.
Walmart Canada
View- Website:
- walmart.ca
- Employees:
- 9280
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Customer Service AssociateWalmart Canada Apr 2024 - PresentToronto, Ontario, Canada1. Assisting customers by listening to their questions, helping with solutions to their problems, and making recommendations based on extensive product knowledge.2. Delivering exceptional customer service to every customer by creating welcoming and positive experiences.3. Handling complaints, providing appropriate solutions and alternatives within appropriate timeframes, and following up to ensure resolution.
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AssociateWipro Nov 2022 - Jun 2023Pune, Maharashtra, India1.Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner2.Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue3.Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions4.Follow standard processes and procedures to resolve all client queries5.Resolve client queries by inbound calls. 6.Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients7.Identify and learn appropriate product details to facilitate better client interaction and troubleshooting8.Document and analyze call logs to spot the most occurring trends to prevent future problems9.Maintain and update self-help documents for customers to speed up resolution time10.Identify red flags and escalate serious client issues to the Team Leader in cases of untimely resolution11.Ensure all product information and disclosures are given to clients before and after the call/email requests12.Avoids legal challenges by complying with service agreements -
AccountantJohn Deere Dec 2020 - Aug 2022Jabalpur, Madhya Pradesh, IndiaProvide administrative service in every task. .Prepared , compiled, and sorted documents for data entry. .Replying to client inquiries and issues. .Audit reports of clients. .Preparing and maintaining important financial reports .Report of cash inflow and outflow. .Offering guidance on cost reduction, revenue enhancement, and profit maximization
Yash Sharma Education Details
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Financial Planning And Services
Frequently Asked Questions about Yash Sharma
What company does Yash Sharma work for?
Yash Sharma works for Walmart Canada
What is Yash Sharma's role at the current company?
Yash Sharma's current role is PG Financial Planning and Wealth Management student at Lambton College..
What schools did Yash Sharma attend?
Yash Sharma attended Lambton College, Symbiosis College Of Arts & Commerce.
Who are Yash Sharma's colleagues?
Yash Sharma's colleagues are Emma Manekeng, Ankit Dahiya, Sladjana Andic, Sona Cyriac, Gallo Sow, Jaskaran Sahota, Stuart Warren.
Not the Yash Sharma you were looking for?
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Yash Sharma
Associate Project Manager - Strategic Pmo, Hellofresh | Meng. In Industrial Engineering | Capm Certified | Lssgb CertifiedToronto, On -
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2gmail.com, sapient.com
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