Assistant Retail Manager
CurrentAnalyzed membership data to identify trends and strategies for acquiring new members, resulting in a significant increase in the membership baseUtilized data-driven insights to lead the team as acting manager, optimizing operational efficiency and productivityConducted customer satisfaction analysis to improve service quality, leading to higher guest ratings for the MuseumAnalyzed sales data to implement suggestive selling and up-selling techniques, driving increased revenueLeveraged foot traffic data to enhance the layout and visual appeal of the gift shop, resulting in increased visitor engagement and sales