Yasha Bhatnagar Email & Phone Number

United States

Bloomington, Mn, Us

Seattle, Wa, Us

Mclean, Va, Us

• As an Agile Coach/Scrum Master, coached first Agile Pod for Retail Bank Operations’ Process Change and Delivery efforts. Team reached hyper productivity by the 4th Sprint and delivered business goals and objectives 3 months ahead of plan. • Scrum Master for 2-5 high-performing software development teams in a heavily regulated environment. Serving as the coach to transform organizations to Agile, the responsibility was to lead, help and grow the teams’ capabilities in Agile by building a strong expertise in Lean techniques and practices.• Optimized the Scrum events with proven pattern libraries found in flawless execution. Primary focus was on delivering retrospective action items. • Targeted Scrum, Agile, Lean and Flawless Execution coaching and training on project managers, business analysts, product owner and higher organizational leaders. • Shared best practices, lessons learned, and other proprietary approaches with Scrum Masters and Agile Coaches at the Retail Bank Agile Community of Practice. • Coached delivery teams with the Kanban framework focusing on visualizing workflow, process improvement, and optimizing lead and cycle times. • Used abstract ideas such as Task Shedding, Mutual Support, and Crosschecks to help explain the power of pair programming, and ATDD and BDD, and leadership intent to Scrum and project teams. • Helped team design thinking by helping run the design sprints and established CI/CD pipeline along with test automation when required.

Redmond, Washington, Us

As a SCRUM Master/Program Manager in the Enterprise Productivity Strategy & Architecture (EPSA) team at Microsoft, executed the agile transformation for the different teams – Platform & Data Services, Portfolio & Planning, Supplier and Workforce Planning. Responsibilities included facilitation and recognition of team’s activities, defined governance models and removed impediments timely so the team can deliver on their goals and deliverables. • In the role as Vendor Scrum Master for different EPSA teams, provided guidance and exemplified best practices for the transformation of the waterfall methodology to SCRUM.• Highly experienced as a SCRUM master for EPSA teams at Microsoft helping the Product Owner maintain the product backlog in a way that ensures the project is well defined and team can continually advance forward on the a project at any given time.• Helped EPSA teams on the formation and the achievement of the Sprint goals, advancing accomplishment of iteration commitments. Coached the team within the SCRUM principles to achieve the goals and deliverables.• Defined and generated SCRUM metrics framework, identifying team and organization progression, key opportunities, advanced measurability through VSO administration and reporting. Facilitated the team meetings to ensure regular process.• Executed the Agile framework based on industry best practices and developed continuous improvement initiatives for EPSA teams.

Dallas, Tx, Us

API platform deploy rich APIs to empower developers to develop high value applications. It enables the Web developer community to write rich HTML 5 applications leveraging rest API’s and SDK. Drove project across multiple phases.• Provide program management support to key business initiative of creating and managing stable API platform for external 3rd party development teams. • Worked cross teams and proactively defined defect management processes that impacted the larger IT community • Developed Risk Management Plan to proactively identify risks and created mitigation and contingency plan. • Demonstrated experience in defining, managing, and delivering complex, mission-critical initiatives and considered “go-to person” to immediately turn around troubled programs• Worked with executive team and Senior management to identify and prioritize opportunities for utilizing IT to achieve the goals of the enterprise.

Basking Ridge, Nj, Us

Managed the B2B portfolio of applications for Verizon Wireless. Worked cross teams and drove key initiatives across teams.• Managed Production Support projected by driving root cause identification for Incidents, to minimize service interruptions and raise service quality for customers. Monitored, tracked and summarized progress of trouble tickets by working with production/operations support teams. Excellent analytical skills and a strong focus on data driven decision leveraging tools such as tableau and Splunk• Managed Communications for Service outages and performed root cause analysis for outages• Led the requirements effort and organized Joint Application Design (JAD) sessions with all key stakeholders from each program. • Worked as a liaison with Program Management, Development, QA, and Release team during all cycles of SDLC.• Tracked key project milestones and communicated status to all stakeholders and made changes to meet dynamic requirements.• Worked with operations team and business team in the implementation of change management process.• Worked with business and identified key KPI’s for Business Intelligence project.• Analyzed the business requirements documents and performed cross impact and feasibility analysis.• Performed Data and Bug Analysis and worked with software engineers to resolve data issues.• Developed extensive technical documentation such as functional specifications, process flows, process specifications, which were used by the technical and PM teams. • Developed user guides and training materials that covered the new functionalities and modules to be used in training the users.• Extensively leveraged SharePoint and Microsoft Project for managing processes.

Everett, Wa, Us

Bachelor Of Science (Bs)

Master Of Business Administration (Mba)