• Project Samriddhi for Dealers• NPS L3 Detractors Project• Driving Net Promoter Score Process Adherencce• Network Expansion• TPM Certification & Sustenance• Handling 9 Dealers & 25 Subdealers in secondary network across Vidarbha• Responsibilities and KPIs: Workshop revenue growth, Free and Paid Service growth, Customer Complaint handling, Dealer/ASD service Process improvement, Service Manpower Training.

A techno-commercial role having Marketing & Automotive applications. 1. Service Absorption Ratio 2. Minimum Stock Recommendation System 3. ABC XYZ Analysis 4. Audits STPI,WOW,WARRANTY, DSI,PDI,etc5. Spares &Lube Monthly &Quarterly Targets6. Direct Bank Transfer Incentive scheme for Dealer Employees 7. RM Customer, VFM Customer field visits and feedbacks8. Network expansion by ASK or TASC deployment in remote Dealer Territories 9. Critical 1 hour Complaint Resolution to every customer 10. Dealer Performance, Profitability, Optimization, Optimum Stocking,etc11. Technician Training & Evaluation 12. Local Mechanic Meets & Marketing 13. Digital Marketing sms,whatsapp, fb, voc,etc14. Service Camps & Field Activities

Data Analyst, Project Manager, PR & Social Media Project, HRMS Implementation Project, SAP S4 HANA Data Cleaning, ( BOM, Routing, PV file prep, Sandbox & Server Testing ), Event Planner Reported to the President> Designed and Coordinated Training & Development programs for 3177 permanent full-time employees across 124 departments in the organization> Identified the training needs through Skill Matrix and Competency Gap Analysis Process> Coordinated the process of Training Needs Identification and developed a comprehensive Training Calendar for the year 2021-22> Handled the process of organizational change management due to the shift from traditional HR processes to implementation of HRMS and digital HR processes> Handled employee relations matters and worked collaboratively with Heads of Departments, Field Managers, Supervisors, and contractual employees. It included tasks like investigating various employees issues, providing coaching to employees and managers regarding digitalization, reviewing critical demands of labour with top management

Data Analyst & Digital Marketing SpecialistProjects Completed:1. JCP Automation2. Target Allocation3. Dealer Location Data Visualization4. WordPress Ecommerce Website5. HR Onboarding ChatBot

In the elucidative apprenticeship, I participated in Maintenance Checks (includes C & D checks) covering servicing, modifications, repair, replacements, test, Operation and inspection of aircraft components/items of equipment including Cabin / IFE during major checks under the supervision of licensed engineers on the following aircraft. Boeing 777 - 200 LR fitted with GE 90 - 110 Boeing 777 - 300 ER fitted with GE 90 - 115

Learnt elaborately about the Tractor Engine, Transmission, Hydraulic and Lubrication systems. Disassembled and assembled all these systems and their components. Detailed troubleshooting analysis and theory for all systems.

The Internship at KKNPP was an immense pleasure & a great learning experience. Study of the different systems at a Nuclear power plant with plant visit to the simulator rooms, chemical labs (labs for water purification), forebay, control room, chiller unit, desalination plant,etc with training officers were completed. The Internship not only imparted knowledge but also taught the importance of Punctuality Systematicity, Time Management, Teamwork and many other simple aspects with major impacts.

Hands on experience in disassembly & assembly of Mahindra TRACTOR NOVO Engine. FIP settings and other checks demonstration.