As a SCOM Admin in Systems Plus with previous experience as Platform Engineering Associate at Security HQ. I have acquired extensive experience in fortifying digital ecosystems through vigilant monitoring and robust security protocols. My role involves utilizing advanced tools such as Qradar and FortiSOAR to meticulously monitor network security devices and ensure the seamless functioning of our clients' digital landscapes.Within the Qradar environment, I excel at checking log sources, receiving live logs, and addressing log source discrepancies. My responsibilities extend to maintaining Firewall status through FortiSOAR, guaranteeing a secure network infrastructure 24/7. Operating within a dynamic 24x7 Security Operation Center, I am committed to delivering timely responses in accordance with Service Level Agreements (SLAs).In addition to my operational duties, I contribute significantly to the configuration and management of network infrastructure using Nagios XI, a testament to my hands-on experience in network administration. Leveraging my expertise, I actively engage with AI and Machine Learning models within Qradar, staying at the forefront of technological advancements in the field of cybersecurity.Collaboration is a cornerstone of my approach, and I ensure seamless coordination with the SOC Admin team. Troubleshooting issues, highlighting areas for resolution, and escalating challenges are all part of my commitment to maintaining a secure digital environment. My role also encompasses meticulous reporting of service incidents, providing valuable insights for continuous improvement.