▪ Monitored, aided and recorded pupils' progress in a variety of lessons.▪ Provided detailed and regular feedback to teachers to ensure consistency and understanding.▪ Helped with extracurricular activities such as breakfast and after-school clubs.▪ Supported teachers in managing challenging behaviour and promoting positive behaviour whilst keeping a calm and composed demeanor.

▪ Answered incoming calls and recorded details to arrange road side assistance for customers. ▪ Provided high standards of care to customers.▪ Monitored live assistance files from beginning to end.▪ Escalated any high profile or emergency assistances.▪ Managed multiple tasks within a time sensitive environment