Yasmine Hsoumi Email & Phone Number
Who is Yasmine Hsoumi? Overview
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Yasmine Hsoumi is listed as Senior Product Support Specialist at Zenoti, a company with 476 employees, based in Valence, Auvergne-Rhône-Alpes, France. AeroLeads shows a matched LinkedIn profile for Yasmine Hsoumi.
Yasmine Hsoumi previously worked as Senior product support consultant at Zenoti and Product Support Specialist at Launchmetrics. Yasmine Hsoumi holds Licence, Biology, General from Faculté Des Sciences Mathématiques, Physiques Et Naturelles De Tunis.
Email format at Zenoti
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About Yasmine Hsoumi
I started my professional journey in 2012 as a part time call center agent while studying Biology.This first experience showed me how passionate I am about talking to customers and helping them. Right after obtaining my Biology degree, I decided to keep it aside and applied for a full time job as a customer support specialist.I fell in love with the job and I have been developing my skills ever since in order to better help the customers in all the positions that I held in various fields: Fintech, E-commerce, SaaS industry...My work was always praised by my managers and the customers.I am a very enthusiastic person and I am ready for all the challenges I might have to face 😇💪
Yasmine Hsoumi's current company
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Yasmine Hsoumi work experience
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Product Support Specialist
Customer Service Specialist - Trainer
- Live chat support.- Technical support for the team to help them resolve any difficulty they could encounter using our various tools.- Helped building the customer support department: Process documentation (using Notion), newcomers' training and continuous coaching.- Rated 4,7/5 by my colleagues for the training and coaching sessions.
Technical Support Technician
- Offered technical support to clients via phone, live chat and emails (using Zendesk)
Telesales Agent - Admin Agent
- Outbound calls: Presented multiple offers to existant customers of the company.- Got promoted to Admin Agent: * Offered administrative support to the supervisors and the managers. * Helped them with their various tasks. * Created reports.
Customer Support Specialist - Mentor
- Offered support to PayPal users: Inbound calls and email handling.- Up to 50 calls and 50 emails per day.- Mentored newcomers and helped them succeed the "test phase" in order to join the team.
Remote-Interviewer
Remote-Interviewer
Colleagues at Zenoti
Other employees you can reach at zenoti.com. View company contacts for 476 employees →
Cinzia Loi
Colleague at Zenoti
Sunshine Coast, Queensland, Australia, Australia
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AM
Aditya Mehta
Colleague at Zenoti
Hyderabad, Telangana, India, India
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NB
Neha Balannagari
Colleague at Zenoti
Hyderabad, Telangana, India, India
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AA
Abhishek Agrawal
Colleague at Zenoti
Andhra Pradesh, India, India
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RG
Raghav Gangaraju
Colleague at Zenoti
Hyderabad, Telangana, India, India
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HV
Harsha Vardhan Jujjavarapu
Colleague at Zenoti
Hyderabad, Telangana, India, India
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SA
Sayee Avhad
Colleague at Zenoti
Hyderabad, Telangana, India, India
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AS
Asiya Sultana
Colleague at Zenoti
Hyderabad, Telangana, India, India
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SS
Sreedev S
Colleague at Zenoti
Pathanamthitta, Kerala, India, India
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MR
Marykelly Rich
Colleague at Zenoti
Greater Seattle Area, United States, United States
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Yasmine Hsoumi education
Frequently asked questions about Yasmine Hsoumi
Quick answers generated from the profile data available on this page.
What company does Yasmine Hsoumi work for?
Yasmine Hsoumi works for Zenoti.
What is Yasmine Hsoumi's role at Zenoti?
Yasmine Hsoumi is listed as Senior Product Support Specialist at Zenoti.
Where is Yasmine Hsoumi based?
Yasmine Hsoumi is based in Valence, Auvergne-Rhône-Alpes, France while working with Zenoti.
What companies has Yasmine Hsoumi worked for?
Yasmine Hsoumi has worked for Zenoti, Launchmetrics, Yango Deli, Wavy, and National Pen.
Who are Yasmine Hsoumi's colleagues at Zenoti?
Yasmine Hsoumi's colleagues at Zenoti include Cinzia Loi, Aditya Mehta, Neha Balannagari, Abhishek Agrawal, and Raghav Gangaraju.
How can I contact Yasmine Hsoumi?
You can use AeroLeads to view verified contact signals for Yasmine Hsoumi at Zenoti, including work email, phone, and LinkedIn data when available.
What schools did Yasmine Hsoumi attend?
Yasmine Hsoumi holds Licence, Biology, General from Faculté Des Sciences Mathématiques, Physiques Et Naturelles De Tunis.
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