Yasmine Hsoumi
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Yasmine Hsoumi Email & Phone Number

Senior Product Support Specialist at Zenoti
Location: Valence, Auvergne-Rhône-Alpes, France 8 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Senior Product Support Specialist
Location
Valence, Auvergne-Rhône-Alpes, France
Company size

Who is Yasmine Hsoumi? Overview

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Quick answer

Yasmine Hsoumi is listed as Senior Product Support Specialist at Zenoti, a company with 476 employees, based in Valence, Auvergne-Rhône-Alpes, France. AeroLeads shows a matched LinkedIn profile for Yasmine Hsoumi.

Yasmine Hsoumi previously worked as Senior product support consultant at Zenoti and Product Support Specialist at Launchmetrics. Yasmine Hsoumi holds Licence, Biology, General from Faculté Des Sciences Mathématiques, Physiques Et Naturelles De Tunis.

Company email context

Email format at Zenoti

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Zenoti

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Profile bio

About Yasmine Hsoumi

I started my professional journey in 2012 as a part time call center agent while studying Biology.This first experience showed me how passionate I am about talking to customers and helping them. Right after obtaining my Biology degree, I decided to keep it aside and applied for a full time job as a customer support specialist.I fell in love with the job and I have been developing my skills ever since in order to better help the customers in all the positions that I held in various fields: Fintech, E-commerce, SaaS industry...My work was always praised by my managers and the customers.I am a very enthusiastic person and I am ready for all the challenges I might have to face 😇💪

Current workplace

Yasmine Hsoumi's current company

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Zenoti
Zenoti
Senior Product Support Specialist
bellevue, washington, united states
Website
Employees
476
AeroLeads page
8 roles

Yasmine Hsoumi work experience

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Senior Product Support Consultant

Current
Jul 2024 - Present

Customer Service Specialist - Trainer

- Live chat support.- Technical support for the team to help them resolve any difficulty they could encounter using our various tools.- Helped building the customer support department: Process documentation (using Notion), newcomers' training and continuous coaching.- Rated 4,7/5 by my colleagues for the training and coaching sessions.

Apr 2021 - May 2022

Technical Support Technician

- Offered technical support to clients via phone, live chat and emails (using Zendesk)

Jun 2020 - Nov 2020

Telesales Agent - Admin Agent

Tunisie

- Outbound calls: Presented multiple offers to existant customers of the company.- Got promoted to Admin Agent: * Offered administrative support to the supervisors and the managers. * Helped them with their various tasks. * Created reports.

Sep 2018 - Apr 2019

Customer Support Specialist - Mentor

Operation: Paypal

- Offered support to PayPal users: Inbound calls and email handling.- Up to 50 calls and 50 emails per day.- Mentored newcomers and helped them succeed the "test phase" in order to join the team.

May 2016 - Aug 2018

Remote-Interviewer

Gn Research
Jun 2014 - Sep 2015

Remote-Interviewer

Sim&Co
May 2012 - Sep 2012
Team & coworkers

Colleagues at Zenoti

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1 education record

Yasmine Hsoumi education

FAQ

Frequently asked questions about Yasmine Hsoumi

Quick answers generated from the profile data available on this page.

What company does Yasmine Hsoumi work for?

Yasmine Hsoumi works for Zenoti.

What is Yasmine Hsoumi's role at Zenoti?

Yasmine Hsoumi is listed as Senior Product Support Specialist at Zenoti.

Where is Yasmine Hsoumi based?

Yasmine Hsoumi is based in Valence, Auvergne-Rhône-Alpes, France while working with Zenoti.

What companies has Yasmine Hsoumi worked for?

Yasmine Hsoumi has worked for Zenoti, Launchmetrics, Yango Deli, Wavy, and National Pen.

Who are Yasmine Hsoumi's colleagues at Zenoti?

Yasmine Hsoumi's colleagues at Zenoti include Cinzia Loi, Aditya Mehta, Neha Balannagari, Abhishek Agrawal, and Raghav Gangaraju.

How can I contact Yasmine Hsoumi?

You can use AeroLeads to view verified contact signals for Yasmine Hsoumi at Zenoti, including work email, phone, and LinkedIn data when available.

What schools did Yasmine Hsoumi attend?

Yasmine Hsoumi holds Licence, Biology, General from Faculté Des Sciences Mathématiques, Physiques Et Naturelles De Tunis.

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